Rattandeep Singh

Business Leader with 20+ years of Infrastructure Management and End User Services Experience in managing large scale multiple technology Environment. Experienced technologist with a track record of bootstrapping Service Offerings and growing them into multi-million-dollar businesses. Expertise in Transitioning new customers and setting up multiple global teams in onshore/offshore delivery model. Proven leader in rapidly ramping up exceptional Talent and building teams from the ground up across various technology towers of Infrastructure and End User Support and turned small teams into large profitable businesses. Expertise in mapping requirements of clients as well as different Stakeholders & Business Units, functioning as single point of contact for projects/programs. An Effective Leader in Managing Service Levels, Capacity plans, Availability and Business Continuity planning, Program Management, Transition Management and Risk/Compliance Management. Proven ability to lead, motivate and retain Talent to ensure a consistent high performance. Proactive in suggesting initiatives to increase the service offered to the client, including understanding how existing processes can be changed or improved to aid customer business. Identify and drive automation initiatives. An effective leader with distinguished abilities in end-to-end project management, giving onsite and offsite presentations, custom designing business solutions and motivating team members to maintain deliverables as per SLA.