Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Accomplishments
Languages
Timeline
Generic

Ratul Chakraborty

NEWDELHI

Summary

Nearly 4.2 year experienced Analyst (Subject Matter Expert) with high skilled in Reconciliations, Credit controller, Accounts receivable, Collection B2B, OTC, Query Management, General compliance, Process Improvement, Risk management, Business Excellence etc. Extremely motivated to constantly develop my skill and grow professionally. Moreover, I am Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Subject Matter Expert

Accenture
Noida, Uttarpradesh
09.2023 - Current
  • Role remained same as mentioned below for last position with few extra activities included as mentioned in following points.
  • Publishing UAC and UIC report weekly basis.
  • Assist team member in top or noisy client with backlog.
  • Working in FMEA and Automation .
  • Sharing best practise with team on B2B Collection process.
  • Part of Mentorship program, where as a mentor I have two FTEs under me, whom I need to guide and groom to boast their efficiency in the project and team.
  • In absence of Team lead and need to visit daily client connect to discuss on the collection Dashboard and also help team members with guidance on any query.

Senior Associate Order to Cash/Accounts Receivable

Accenture
Noida
04.2021 - 08.2023
  • Specialists in Reconciliation between Insurer statement and policy Admin system (PAS).
  • As a Credit Collector my responsibility is to control the age debt bucket by meeting up the 1-3 and over3 overdue item.
  • Responsible for quality review of Team and DTP /KOP review for onshore sign off.
  • Core member of Backlog Team (working on backlog item and dummy payment older than 3 years termed as mis- reconciliation)
  • Part of Mentorship program, where as a mentor I have two FTEs under me, whom I need to guide and groom to boast their efficiency in the project.
  • Specialists in collecting all the outstanding accounts receivables form clients and meeting up the aggressive monthly target respectively.
  • Specialists in chasing up client trough call by asking an update/followup on weekly basis to understand the barrier that is obstructing for client to pay on the overdue item.
  • Internal and external “Training SPOC” for the project, where my responsibility is to drive the same before the due dates.
  • Responsible for addressing all query within 24 hours, that received to us through emails as general request or Adhoc request from client/ other stakeholders
  • Responsible for many reporting-based activities that include’s (Daily Dashboard /internal audit reporting/ adhoc activities record/
  • Responsible for Business excellence documents ( ETY, Agent dashboard /3BY3/ FMEA etc- Which helps management analyzing the project's efficiency).
  • Responsible for managing IT query/issue fpr the entire project of 200 FTE's and to provide them a RCA or sometime to act as a bridge between client IT and Accenture management.

Transaction Processing New Associate

E Team ( 3rd party payroll Accenture)
Noida
08.2019 - 04.2021
  • Responsible to correctly reconcile Insurance statement of accounts and policy admin system (PAS).
  • Reconciled documentation of file to provide accurate transfer of funds.
  • Performed quality assurance checks within the team member and reported issues to management to discuss solutions.
  • Responsible to trained new joiner with the client interference and pass on the process knowledge .
  • Responsible to raise all the query and disputes received from insurance company to our underwriter.
  • Responsible to manage the IT issue within the project and liaise with client IT for an quick resolution.
  • Developed strategies to improve processes efficiency and reduce internal error.

Education

PGDM - Finance

IMT CDL
Ghaziabad
06.2022

B.Com(H) - Finance/Accounting

Amity University
Noida
05.2019

Skills

  • Accounts Receivable
  • Credit Controller
  • Order to cash
  • Microsoft Excel
  • Microsoft Words
  • Salesforce
  • Quick Base
  • Microsoft power point
  • Analytical Skills
  • Good Communication
  • Good at R&D
  • IT Trouble shooting
  • Risk taker
  • Good at Decision making and Leading things up

Certification

Six Sigma Green Belt KPMG (February 01, 2022) SKILLS .Microsoft Excel Accounts Receivable Analytical and Research Basic Troubleshooting of Computers Power Automate Data Management and Reporting Creative Thinking and Brainstorming Leadership

Additional Information

  • AWARDS: , Start of Business EncoreAward Accenture (March 01, 2022) Best Mentor of theMonth Accenture (September 01, 2021) Highest Backlog Clearance FTE's Accenture (May 02, 2022) Cleared 125+ backlog items which were overdue for 24 months.

Accomplishments

  • Won twice Start of Business Encore Award.
  • Cleared 125+ backlog items which were overdue for 24 months and due to which receive monetary award.
  • Received best mentor of the month.
  • Received lot of times appreciation email from leadership of accenture for resolving IT issue by liaising with the IT agent both client as well as accenture.

Languages

English
Bengali
Hindi

Timeline

Subject Matter Expert

Accenture
09.2023 - Current

Senior Associate Order to Cash/Accounts Receivable

Accenture
04.2021 - 08.2023

Transaction Processing New Associate

E Team ( 3rd party payroll Accenture)
08.2019 - 04.2021

PGDM - Finance

IMT CDL

B.Com(H) - Finance/Accounting

Amity University

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Ratul Chakraborty