Summary
Overview
Work History
Education
Software
Certification
Timeline
Generic
Ratul Das

Ratul Das

Analytics & Modelling Associate Manager
Kolkata

Summary

As an analytics Solution Architect and Modelling Associate Manager with a proven track record for enhancing productivity by implementing strategic process improvements. Expert in Business Intelligence Analysis and adept at fostering cross-functional collaboration. Demonstrated success in leading projects to align with corporate objectives, utilizing analytical and problem-solving skills to drive business growth.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Analytics and Modelling Associate Manager

Accenture
03.2024 - Current
  • Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
  • Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
  • Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
  • Enhanced team productivity by implementing efficient project management strategies.

Systems Integration Specialist

NTT Data
05.2021 - 03.2024
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Performed gap analysis to identify areas of improvement.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
  • Liaised with DevOps team to integrate business intelligence assets into future development lifecycles.
  • Maintained proficiency with latest database technologies.
  • Designed customized data collection models for specific visualization tasks.
  • Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.

Business Intelligence Data Analyst

Bravura Solutions
03.2019 - 05.2021
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Created data models to support decision-making processes.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
  • Designed customized data collection models for specific visualization tasks.

Business Analyst Consultant

British Telecommunication
12.2017 - 03.2019
  • Diminished process gaps and encouraged optimal productivity by closely supervising workflow of claims analysts and mail clerks.
  • Assisted Network departments and Service Management staff to improve client satisfaction.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

ServiceNow Business Analyst

Tata Consultancy Services
08.2012 - 11.2017
  • Recommended Service Management operational improvements based on tracking and analysis of ITSM data.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Produced detailed and relevant reports for use in making business decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Education

Bachelor of Technology - Electronics And Communications Engineering

West Bengal University of Technology
West Bengal
08.2008 - 08.2012

Software

MS Excel

Power Query

Power BI

Big Query

Certification

Certified Scrum Product Owner

Timeline

Analytics and Modelling Associate Manager

Accenture
03.2024 - Current

Systems Integration Specialist

NTT Data
05.2021 - 03.2024

Business Intelligence Data Analyst

Bravura Solutions
03.2019 - 05.2021

Business Analyst Consultant

British Telecommunication
12.2017 - 03.2019

ServiceNow Business Analyst

Tata Consultancy Services
08.2012 - 11.2017

Bachelor of Technology - Electronics And Communications Engineering

West Bengal University of Technology
08.2008 - 08.2012

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Ratul DasAnalytics & Modelling Associate Manager