Raunak Thapliyal

Payments Project (July 2022 - May 2024)

• Enhanced User Experience & Transaction Efficiency : Developed and improved core features like scan QR, UPI payments, bank transfer, and add money, resulting in a smoother user experience and faster transactions.
• Improved App Stability: Resolved multiple high-impact bugs and app crashes, including a 20% improvement in QR code scannable formats by optimizing scan string validation. Additionally, upgraded the QR scanner library for a 30% reduction in scan time.
• Maintained Code Quality : Participated in React Native version upgrades, ensuring seamless operation through bug fixes.
• Production Support : Collaborated with the tech support team to diagnose and resolve payment-related production issues using Grafana, Jaeger, and Kibana.
• Championed Compliance and Refinement: Collaborated with cross-functional teams to implement crucial RBI guidelines and participated in grooming sessions to refine user stories and ensure actionable development tasks.
• Optimized Database Performance: Leveraged DAGs and query optimization to streamline database operations, significantly improving data retrieval and analysis speed.
• Enhanced Application Stability: Diagnosed and resolved 5XX and 4XX server errors, and investigated pod crashes in containerized applications, ensuring smooth operation for over 12 million users and improving application uptime.

MSME Business Banking Project (June 2024 -Present)

• Led MSME Merchant Onboarding Development: Worked on various features including QR, POS, Pay Links, and Settlement, ensuring efficient and timely project completion.
• Ensured Robust Code Quality: Achieved 100% unit test coverage and adhered to best practices like TDD, pair programming, trunk-based development, and CI/CD.
• Collaborated on UI/UX and Backend Integration: Developed high-quality, responsive user interfaces using React and React Native, coordinated with product owners and designers, and integrated APIs while working with backend developers on microservices.

• Developed and implemented a conversational AI interface for personalized wealth management advice, integrating machine learning algorithms to analyze user financial data and provide tailored investment recommendations and risk assessments.
• Collaborated with financial experts to refine chatbots functionalities, ensuring compliance with industry regulations, and enhanced user engagement through interactive features like budget tracking, goal setting, and real-time portfolio monitoring..
• Analyzed problems and worked with teams to develop solutions.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.