Raunak Tiwari

• Collaborate with sales leadership to develop and implement sales enablement strategies aligned with business goals and sales objectives.
• Set clear goals and KPIs for the SDR team, track performance metrics, and provide coaching and feedback to drive continuous improvement.
• Establish KPIs, track performance metrics, and generate reports to measure the impact of sales enablement initiatives and identify areas for improvement.
• Coordinate with marketing and sales teams to align SDR efforts with overall sales and marketing strategies.
• Generate reports on SDR team performance, campaign effectiveness, and lead quality. Analyze data to identify trends and opportunities. Additionally my responsibility also includes:
• CRM Management: Oversee CRM workflow reports, leveraging data for optimized customer engagement strategies and collaborating across departments for system enhancements.
• Tool Evaluation & Integration: Lead the evaluation of tools and vendor partnerships, ensuring smooth onboarding and integration, streamlining vendor relationships, negotiating contracts, and implementing new technologies for operational efficiency and organizational success.

• Lead, motivate, and manage a team responsible for outbound calls, emails, and other outreach methods to generate qualified appointments for the sales team.
• Develop and implement effective strategies to increase appointment volume, improve conversion rates, and optimize the appointment generation process.
• Set clear targets and KPIs for the team, track performance metrics, provide regular feedback, and offer coaching and training to ensure consistent performance.
• Oversee the process of lead qualification, ensuring that appointments set align with the ideal customer profile and meet predefined criteria.
• Coordinate with the sales and marketing teams to align appointment generation efforts with overall sales objectives, ensuring seamless handoff of qualified appointments.
• Generate reports on team performance, appointment metrics, and campaign effectiveness. Analyze data to identify trends, opportunities, and areas for improvement.
• Conducting regular QBR’s with clients to discuss their allocation and deliverables accordingly.
• Communicate regularly with senior management, providing updates on team performance, strategies, and initiatives.

• Lead, mentor, and inspire a team of consultants, providing guidance on project management, client interactions, and professional development.
• Set clear goals, objectives, and performance expectations for the team, monitoring progress and providing constructive feedback and coaching.
• Collaborate with senior management to develop strategies, plans, and initiatives to enhance team productivity and efficiency. Act as a liaison between the team and clients, ensuring smooth communication, addressing concerns, and maintaining strong client relationships.
• Conduct regular team meetings to communicate updates, share best practices, and foster a cohesive team environment.
• Oversee project timelines, resource allocation, and deliverables, ensuring adherence to quality standards and client expectations.

• I am an accomplished Executive with a specialization in sales using LinkedIn and Sales Navigator. I employ innovative and proactive strategies to identify potential prospects. Additionally, I prioritize building relationships with key decision-makers and influencers to expand our outreach.
• My track record as an accomplished Executive highlights my commitment and expertise in this field. Moreover, my skills in database management and objection handling ensure that our sales efforts are supported by accurate data and well-prepared team members. In summary, I am an Executive focused on achieving results, fostering team development, and enhancing sales processes for success.

Beyond lead generation, These responsibilities have been proactively done:

• Support my team by teaching them various lead generation techniques, promoting continuous improvement. Teach and train team members on various lead strategies.
• Communicate with team members about their performance. Mentoring & Provide guidance, advice, feedback, and support Database building techniques and objection handling training.

• Collaborate with clients to understand their hiring needs, including role specifications, skills required, and company culture fit.
• Source potential candidates through various channels and evaluate their qualifications. Conduct interviews, assessments, and screenings to assess candidate suitability for specific positions.
• Provide guidance and advice to candidates regarding interview techniques, resume writing, and career development.
• Maintain a strong network of candidates and client relationships through effective communication and rapport building.

• Respond promptly to customer inquiries via phone, email, live chat, or social media platforms with professionalism and empathy.
• Provide accurate information about products/services, company policies, and resolve customer complaints or issues effectively.
• Handle incoming orders, process returns or exchanges, and assist customers with account-related inquiries.
• Identify and escalate priority issues to appropriate channels while ensuring follow-up until resolution.
• Maintain a comprehensive understanding of our products/services to offer tailored solutions and advice to customers.