Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Raunak Kumar Dubey

Government Consulting - Tourism & Hospitality (7 years)
Dumka,Jharkhand

Summary

Tourism & Hospitality consultant with an exceptional commitment to exceeding government client expectations. Engaging and friendly with the ability to manage work quality, key milestones, and deliverables.

Work History

Senior Consultant - Business Consulting

EY
Jajpur, Odisha
06.2021 - Current
  • Prepared tool and framework for data collection on Heritage, Arts & Culture and Tourism of district Jajpur in Odisha.
  • Coordinated for partnerships - International organizations (UN) and district administration for different sustainability projects (MOU and donation agreements).
  • Prepared several research based reports like Concept report, Solution approach report, socio-economic report, draft solutions report etc. to support client with future planning.
  • Contributed in suggesting implementable ideas on branding (tourism and Arts & Culture development)
  • Planned several events for the district to promote Heritage. Arts & Culture and Tourism in the district.
  • Supported client with several digital transformation ideas and coordinated with stakeholders for the same.
  • Organized knowledge sharing sessions with delegates from industry. (own contacts)
  • Prepared new tourism proposals for business development.
  • Coordinated with stakeholders (hotels, tour operators, local people) to strengthen motto of project.

Project Coordinator

Jharkhand Tourism Development Corporation
Deoghar , Jharkhand
07.2020 - 05.2021
  • Representative of Jharkhand state tourism department (JTDC)
  • Coordinated PRASAD scheme work in district Deoghar of Jharkhand.
  • Prepared new proposals based on Infrastructural gaps in tourist locations.
  • Conducted workshops for stakeholders for tourism development.

District Tourism Consultant

iDeCK
Deoghar, Jharkhand
03.2019 - 06.2020
  • Worked in coordination with the District Tourism promotion council/District administration/Deputy Director/Assistant Director/ Tourism Officer, Department of Tourism.
  • Monitored 3 districts (Deoghar, Dumka & Sahibganj) for all tourism projects, Tourism workshops, JTDC (Jharkhand Tourism Development Corporation) properties and prepared Operational & Management report.
  • District coordinator for implementation of “PRASAD” scheme of Ministry of Tourism, Government of India.
  • Collected, analyzed and presented details of the infrastructural gap, the requirement of specialized plan and development from district level.
  • Tracking, allocation, planning, and execution of all tourism-related project at the district level.
  • Regular monitoring and development of all the hotels of JTDC in allotted districts.
  • Providing trainings and capacity-building support to the youth.
  • Prepare concept report, feasibility report and evaluation report for JTDC property and various projects initiated by DTPC and Department of Tourism.

Operational Manager

Hotel Aaditya Residency
Dumka, Jharkhand
06.2017 - 02.2019
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Devised processes to boost long-term business success and increase profit levels.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.

Hospitality Consultant

Freelancer
Dumka, Jharkhand
04.2016 - 05.2017
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Created plans and communicated deadlines to ensure projects were completed on time.

Guest Service Associate

The Fern Residency
Asansol, West Bengal
06.2015 - 03.2016
  • Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
  • Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Industrial Exposure Trainee

Peerless Sarovar Portico
Durgapur, West Bengal
10.2014 - 03.2015
  • Attended training courses to build understanding of processes, techniques and industry.
  • Shadowed senior team members to learn all related jobs.

Education

High School Diploma -

DAV Public School
Jamshedpur
06.2009 - 06.2012

Bachelor of Arts - Hotel Management

DSMS
Durgapur
07.2012 - 07.2016

Skills

    Government Consulting

Tourism & Hospitality

Business Development

Project Execution

Accomplishments

  • Appreciated by Mrs. Rajeshwari B. (I.A.S), Deputy Commissioner, Dumka (Jharkhand) for Tourism Development from March 2019 to June 2020 for Dumka district.
  • Appreciation Certificate from Mr. Shailendra Kumar Lal (J.A.S), Deputy Development Commissioner, Deoghar (Jharkhand) for Coordination and Implementation of DTPC projects & PRASAD scheme (Ministry of Tourism, Government of India) at Deoghar District from March 2019 to June 2020.
  • Commendation letter by General Manager, Peerless Sarovar Portico for Best Trainee (February'15).

Timeline

Senior Consultant - Business Consulting

EY
06.2021 - Current

Project Coordinator

Jharkhand Tourism Development Corporation
07.2020 - 05.2021

District Tourism Consultant

iDeCK
03.2019 - 06.2020

Operational Manager

Hotel Aaditya Residency
06.2017 - 02.2019

Hospitality Consultant

Freelancer
04.2016 - 05.2017

Guest Service Associate

The Fern Residency
06.2015 - 03.2016

Industrial Exposure Trainee

Peerless Sarovar Portico
10.2014 - 03.2015

Bachelor of Arts - Hotel Management

DSMS
07.2012 - 07.2016

High School Diploma -

DAV Public School
06.2009 - 06.2012
Raunak Kumar DubeyGovernment Consulting - Tourism & Hospitality (7 years)