Raushan Kumar
Commercial Officer
Sasaram
Summary
Experienced commercial officer specializing in vendor negotiations, procurement, cost management, and finance. Leveraging expertise in SAP MM (Materials Management) and financial accounting, I streamline procurement processes to ensure timely availability of materials while overseeing invoice and purchase order management. My role extends to cost control, Capex procurement, and C&F management, ensuring compliance with regulations and operational policies to drive business efficiency. Prior to Birla Opus, I held key positions at Flipkart and Delhivery, where I focused on optimizing delivery routes, enhancing last-mile logistics, and ensuring smooth operational execution. My ability to manage teams, maintain cost per shipment (CPS), and adhere to operational SOPs has consistently resulted in improved customer satisfaction and profitable operations. I have also overseen hub operations, ensuring compliance with standards and implementing employee engagement initiatives to maintain high performance. In addition to my hands-on experience in operations and logistics, I hold a Lean Six Sigma Green Belt certification from KPMG India, which enhances my problem-solving and process improvement skills. Currently pursuing a Bachelor of Business Administration (BBA) from Manipal University Jaipur to reinforce my business acumen. Key skills: Vendor negotiations & SAP MM, procurement & Capex management, cost & finance management, route optimization & last-mile logistics, operations management & SOP adherence, team leadership & client relationship management, Lean Six Sigma (Green Belt Certified).
Overview
4
4
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Commercial Officer
Aditya Birla Group
04.2024 - Current
- Vendor Negotiations: Conduct and manage negotiations with vendors to secure favorable prices and terms.
- Establish and maintain strong relationships with key vendors and suppliers.
- Monitor vendor performance and address any issues or discrepancies promptly.
- SAP MM (Materials Management): Utilize SAP MM for effective materials management and procurement processes.
- Ensure accurate data entry and maintenance of material master data.
- Coordinate with the procurement team to ensure timely availability of materials.
- Invoice Management: Oversee the processing and management of invoices related to sales and procurement.
- Ensure timely payment of invoices and resolve any discrepancies or issues.
- Maintain accurate records of all invoices and related documentation.
- Finance Management: Assist in budgeting, financial planning, and analysis for the sales department.
- Monitor and control expenditures to ensure alignment with budgetary constraints.
- Prepare and present financial reports and analyses for management review.
- Cost Management: Implement and manage cost-saving measures to enhance overall profitability.
- Analyze cost structures and identify opportunities for improvement.
- Collaborate with the finance team to track and report cost-related data accurately.
- C&F (Clearing & Forwarding) Management: Coordinate with clearing and forwarding agents to ensure timely delivery of goods.
- Ensure compliance with customs regulations and necessary documentation.
- Monitor the movement of goods and resolve any logistical issues.
- Capex Procurement: Manage the procurement of capital expenditures (Capex) to support business operations.
- Evaluate and select suppliers for Capex projects based on cost, quality, and reliability.
- Ensure compliance with procurement policies and procedures for Capex items.
- Purchase Orders:Prepare and process purchase orders in compliance with company policies.Track purchase orders and ensure timely delivery of goods and services.
Executive
Flipkart Private Limited
01.2024 - 04.2024
- Route Optimization: Utilize cutting-edge technology to optimize delivery routes, ensuring timely and cost-effective delivery of fresh and high-quality groceries.
- Delivery Schedule Monitoring: Keep a watchful eye on delivery schedules, ensuring a seamless flow that meets and exceeds customer expectations.
- Last-Mile Challenge Management: Proactively tackle any last-mile challenges, applying innovative solutions to enhance the overall customer experience in grocery delivery.
- *Ensure 100% Delivery and RTO & PRTO Contribution Should not be more than 1%*
Team Leader, Logistics
Delhivery Limited
05.2023 - 12.2023
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- SOP Adherence at all times and compliance with Service Level Agreement.
- Maintain cost per shipment (CPS) as per budget.
- Ensure Profitable operations Coordinate with respective departments and adhere to commercial and statutory compliance.
Conduct team meetings, motivate team and control attrition. - Ensures end to end smooth running of station operations for assigned Dispatch center.
- Ensures all operational SOP's are followed and timely audit is conducted.
- Monitors Zero Breach across Dispatch Center in terms of shipments closures within defined TAT.
- Monitors zero missing shipments in terms of Value & Numbers and also ensures zero fake updates in the software.
- Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promised Delivery Date).
- Follow proper dress code and maintain their behavior with customers.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste
- Conducted investigations to resolve issues related to logistics and cargo movements
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Managed critical center with high volume and 90% losses reduced of respective center's and improved performance also.
Hub In-Charge@EKART
Identifyplus Delivery Services
02.2023 - 03.2023
- Accountable for overall Hub Operations as per operational standards
- Ensuring Customers are delighted at all times
- Promptly and effectively manage customer escalations
- Ensuring employee engagement initiatives are implemented
- Comply with 100% ZTP (Zero Tolerance Policy)
- Ensure team leaders and other hub team members are trained well
- Managing environmental bodies
- Continuously improve in reducing error rate in Operations Management
- Ensure safety of people, facility and shipment at all times
- Maintain high quality facility and people hygiene
- Grievance Handling and Conducting Open House/meetings with Hub teams and identify gaps
- Escalate any information related to organization to appropriate departments and seniors for taking necessary actions.
Center Manager
Delhivery Ltd
12.2020 - 02.2023
- Ensures end to end smooth running of station operations for assigned Dispatch center
- Ensures all operational SOP are followed and timely audit is conducted
- Monitors Zero Breach across Dispatch Center in terms of shipments closures within TAT
- Monitors zero missing shipments in terms of Value & Numbers and also ensures zero fake updates in software
- Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promised Delivery Date) follow proper dress code and maintain their behavior with customers
- Takes care of new initiatives like involving 3 party for distribution of shipments wherever there are less number of packages
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
Education
Bachelor of Business Administration -
Manipal University
Jaipur 05.2022 - Current
Sc -
JAOB
Jharkhand 05.2017 - 05.2019
Matriculation -
BSEB
Sasaram 01.2013 - 04.2017
Skills
Vendor Negotiations & Relationship Management
Accomplishments
- Successfully optimized and streamlined operations in stressed Delivery Centers, enhancing efficiency and reducing bottlenecks.
- Demonstrated effective crisis management skills by navigating and resolving critical situations within the logistics environment.
- Supervised and led a cohesive team of 10-15 staff members, fostering a collaborative and productive work environment.
- Implemented strategic measures to maintain a profitable Cost per Shipment (CPS) for the center. Reduces 99% losses by Suddenly checking the shipments and pickups and taking action against the accused employee.
- Guiding field executives about Reverse Pickup QC process & Processed shipments as per the SOP.
- Fully setup an operational depot at Gaya .
- Achieved SLA 90% & Material Scanning 85% within 2 month of depot live.
- Implemented Transport Management System in all depots at Regional level with guidance of Regional Commercial Manager.
- Handled 2 depots for 2 months in absense of commercial officer of respective depot.
Additional Information
- Ambedkar Path Bazar Samiti 17/09/2002 Indian Married https://www.linkedin.com/in/raushan-kumar-406622151
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Commercial Officer
Aditya Birla Group
04.2024 - Current
Executive
Flipkart Private Limited
01.2024 - 04.2024
Team Leader, Logistics
Delhivery Limited
05.2023 - 12.2023
Hub In-Charge@EKART
Identifyplus Delivery Services
02.2023 - 03.2023
Bachelor of Business Administration -
Manipal University
05.2022 - Current
Center Manager
Delhivery Ltd
12.2020 - 02.2023
Sc -
JAOB
05.2017 - 05.2019
Matriculation -
BSEB
01.2013 - 04.2017
Languages
English Hindi
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