Dipak Rautela

Sales Director, GoodKlicks Digital Ventures LLP, August 2023 to Present.

GoodKlicks is a reviews and reputation management SaaS platform for Businesses. GoodKlicks also provides generative AI, chat, and voice bot solutions to Enterprises.

• Developed comprehensive business strategies to enter and expand in target markets.
• Executed plans aimed at increasing product trials and adoption among target business clients.
• Lead sales initiatives to drive revenue and achieve sales targets.
• Analyzed market trends to adjust sales strategies accordingly.
• Collaborated with product development teams to ensure that software met the specific needs of B2B markets.
• Oversaw integration of customer feedback into product development processes to enhance product offerings.

Key Achievements:

• Secured 17 product trials within a single month resulting in 9 successful closures.

Cisco is an American multinational digital communications technology conglomerate corporation.

• Drove customer acquisitions for Cisco Webex omnichannel CPaaS / CX solutions across North India, East India, and Bangladesh, enhancing market penetration.
• Identified and developed new business opportunities through cold calling, ZoomInfo, LinkedIn, and networking; specialized in crafting tailored business cases to address specific customer needs.
• Cultivated relationships with senior and middle management to grasp both technical and business project requirements.
• Engaged with prospects to produce compelling business cases by employing a consultative discovery process, identifying customer experience gaps, and co-creating solutions to bridge these gaps.
• Contributed to designing high-level solution designs (HLSD) for complex technical deployments, aligning with customer objectives for operational success.
• Delivered dynamic presentations that highlighted product benefits, features, and competitive edges, effectively boosting client engagement and interest.
• Negotiated contracts and service agreements, securing favorable terms that fostered long-term business partnerships and contributed to significant sales growth.
• Leveraged SalesForce CRM to efficiently manage customer accounts and monitor sales performance, ensuring alignment with business targets.

Key Achievements:

• Exceeded the sales target by 115% in H1 by securing major deals, proactive upselling, and cross-selling within established Cisco accounts.
• Major accounts acquired and handled directly include GSK Healthcare, Religare, Modi Group, Clinton Foundation, Carrier Midea, COAI, Tata Chemicals, PepsiCo, KFC, etc.

IMImobile is a global CPaaS technology company that provides cloud communication software and services to to enterprises to interact with their customers at scale.

• Developed and executed effective sales strategies to achieve regional sales targets and expand customer base.
• Connected with prospects through cold calling, industry events, and personal networking to generate new business leads.
• Forecasted annual, quarterly, and monthly sales goals in my territory to ensure alignment with business objectives.
• Built and maintained strong, long-lasting customer relationships, understanding client needs and providing tailored solutions and support.
• Successfully Negotiated contracts, and agreements, participated in bids, focusing on securing projects and maximizing profit.
• Developed and presented compelling sales presentations and demonstrated the CPaaS platform and product stack to potential customers, effectively communicating product's value proposition and increasing conversions.
• Coordinated with marketing teams on initiatives such as creating marketing materials, case studies, social media promotions, and email marketing campaigns to generate leads.
• Worked with product development to integrate customer feedback into enhancements.
• Compiled detailed sales reports, analysing performance metrics to identify opportunities for improvement.

Key Achievements:

• Finished at 112% growth in 2018
• Acquired and Managed large logo deals like HUL, World Bank, ITC, Dabur, GSK Pharmaceuticals, GSK Healthcare, Indigo Airlines, Ola Electric, Nestle, TB Alert, BBC Media Action, JK Tyres, Emami, Magma Finance, Indigo Airlines, Godfrey Phillips, etc.

NetCore Cloud is a global MarTech product company that helps marketers increase conversions, user engagement, and retention on websites & apps.

• Led efforts in proactive prospecting to identify and seize new business opportunities, and significantly increase revenue share.
• Developed and implemented innovative solutions through collaboration with cross-functional teams, enhancing product offerings and
• Played a key role in recruitment by hiring and training sales team, and mentoring them to boost team performance.
• Negotiated favourable terms with vendors and customers, reducing costs and increasing profitability.
• Drove team performance by setting clear goals, monitoring daily progress, and applying strategic improvements, consistently achieving sales targets.
• Crafted compelling sales presentations and presentation decks to effectively communicate product success.
• Expanded market presence and brand reputation by actively participating in industry shows, conventions, and networking events.
• Maintained strong relationships with existing customers and successfully acquired new accounts by addressing their specific needs with tailored services.

Key Achievements:

• Drove sales of MarTech solutions to enterprise clients, consistently achieving and exceeding targets by 20-25% through strategic account management and business development.
• Expanded the company’s market reach by nurturing legacy business client networks, leading to a 30% increase in major account acquisitions.
• Major accounts acquired and managed include GSK Healthcare, Religare, Godfrey Phillips, Clinton Foundation, Carrier Midea, COAI, Tata Chemicals, PepsiCo, KFC, etc.

India's Leading Digital News Portal & Information Product Company.

• Led regional sales team, to ensure achievement of revenue goals by fostering strong partnerships with enterprise and agency clients. Worked closely with internal teams to collaborate and execute sales strategies.
• Cultivated strong connections with decision-makers at top enterprises and agencies, mentoring team of sales professionals in effective pitching and closing deals generating consistent monthly recurring revenues of ₹4 to 4.5 million.

NickIT specializes in using MobileTech for Customer Communication & Engagement.

• Championed regional sales initiatives, achieving sales quotas through new business development and strategic account management for major brands for major brands like Samsung, Maruti, LG, Pernod Ricard, etc.
• Exceed sales quotas with 90% of all sales deriving from new clients.

India's first Online Permission Marketing & MarTech Platform for Enterprise.

• Spearheaded business development by launching and developing new business segments, and forging partnerships with businesses in India and globally.
• Collaborated with cross-functional teams to drive product development and innovation, resulting in increased sales.
• Led a high-performing sales team, providing coaching, mentoring, and performance management.
• Built strong relationships with clients by following up on previous purchases and suggesting new products and solutions.
• Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
• Secured key accounts with targeted presentations, strengthening brand reputation amongst industry leaders.
• Negotiated and closed profitable sales contracts with new and existing customers and increased repeat sales and retention.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Led and motivated sales team to achieve specific goals, providing feedback and coaching to improve performance.

Key Achievements:

• Led startup's evolution, single-handedly skyrocketing company's business revenue from ₹22.3 million to achieving ₹90 million in 2 years.
• Secured fast-track promotion from Sales Manager to VP of Sales in one year.

the Card Fraud Security SaaS Solutions & CPaaS Platform.

• Led business development efforts and forged key partnerships for Real-Time Card Payments Fraud Security SaaS solutions.
• Drove business growth and expansion within BFSI industry by proactively selling to CTOs, Heads of Cards, and Fraud, Banking System Aggregators, across major banks and system providers.
• Acquired clients by securing annual contracts with top enterprise clients.
• Met with clients nationwide and internationally and delivered engaging presentations and product demos, educating them on products and service features.
• Coordinated with other departments to ensure smooth execution of projects and product demos.
• Developed strong client relationships with new and existing clients for improved satisfaction and repeat business.
• Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
• Drove international business expansion by forging strategic alliances with overseas partners to enhance business opportunities and collaborations.
• Facilitated partnership agreements and negotiations to ensure mutually beneficial terms for all parties involved.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

Key Achievements:

• Spearheaded transformation of startup, single-handedly scaling business revenue from inception to achieving ₹70 million in annual revenue within first year.
• Standard Chartered Bank, Royal Bank of Canada, Standard Chartered Bank, Kotak Bank, Citibank, Nairobi Securities Exchange, ACI World Wide etc