RAHUL ALLAMSETTY

• Assisted in developing strategic plans for long-term success of the company.
• Identified areas of improvement in operational processes and procedures.
• Managed relations by responding promptly to inquiries, complaints, and feedback.
• Offered one-on-one support for team members and managers to drive continuous improvement.
• Provided training sessions for new employees.
• Introduced new training modules and decks for new trainees.
• Conducted root cause analysis to investigate the source of problems in the production process.
• Conduct PKTs, and ensure all the team members are streamlined to all the updates in the process by conducting the calibration sessions based on the PKT scores.

Achievements:

• Awarded in Rewards and Recognition sessions multiple times.
• Introduced calibration sessions with the stakeholders.
• Recognized by the client and leadership for the blue-bolt ideas.

• Consult the students who enquire on the website
• Discuss all the benefits of studying with Toronto School of Management
• Help the students with all the challenges and ensure they complete the admission process
• Ensure that all the queries are answered and help applicants with the details about the VISA process
• Supervised, coached and mentored recruiters to achieve individual and school recruitment targets.
• Provided business updates and prepare basic monthly sales reports for the management to analyze and plan accordingly using MS Office Excel and Power Point
• Co-ordinate Business and Inter Department meeting and provided admin support to the Sales Director in Canada

Achievements:

• Awarded the Performer of the Month twice.
• Introduced the new training materials for all the employees in India and Canada.

• Consult on Google AdWords.
• Ensure the best performance of the ads.
• Also, handle the ROI for the advertisers.
• Performed cost and benefit analysis on proposed solutions to determine the effectiveness of campaigns created.
• Provided strategic guidance to clients on best practices for their business operations and improvements.
• Established quality standards and performed work according to project schedules.
• Used clients' requirements to develop targeted solutions to fit specific needs.

• Handle calls and resolve the issues related to the costumer’s websites
• Handle inbound and outbound calls
• Responded to advanced issues with professional and relationship-focused approach.
• Consult on every call and pitch for a product necessary and ensure the sale is closed
• Help the customers with their account maintenance as well as the website
• Coached and trained production leads on general process concepts, and how to identify potential improvements.
• Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
• Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
• Apache configuration using WHM
• SSL deployment using WHM, C Panel and Plesk Panel
• Search Engine Optimization (SEO)
• Knowledge on Magento and Openkart
• DNS configurations on servers
• Reach the target assigned by end of the month

Achievements:

• I was awarded thrice with the Bronze Award for exceeding the target in all the parameters
• Servers of companies like CROMPTON, APOLLO HEALTH, SHOP-CLUES are dedicated to my personal validation.
• One of the four people who were assigned to handle the escalations with respect to servers.

• Prospect for new clients by networking, advertising and cold calling
• Identify the potential clients and decision makers within the client organization
• Set up meetings between the client decision makers and the company’s practice leaders
• Maintained open and ongoing communication with clients to meet needs and expectations.
• Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
• Participate in pricing the service or the solution provided
• Ensure all the team members represent the company in the best light
• Forecast the sales targets and ensure they are met by the team
• Submit the progress reports and ensure they are accurate

Achievements

• Closed a pipeline of an online shopping store named Xiq.in
• Websites for education institutions like Dravidian University and SK University also from the automobile sector, a pipeline of Hyundai Mobis was completed.
• Represented our organization in many Industry Functions