Ravali SUNKARA

• Spearheaded sales initiatives and student advisory as a Senior Sales Executive, leveraging Salesforce for effective lead management and sales activity tracking.
• Excelled in converting prospects into enrollments by fostering strong relationships and employing persuasive communication techniques.
• Offered personalized guidance to prospective students, addressing inquiries and concerns, and assisting with the application process.
• Highlighted the distinctive features of our Berlin-based university, including academic programs and campus life, to attract and engage students.
• Combined strategic sales approaches with exceptional customer service to facilitate a seamless enrollment journey for students.
• Drove sales and managed leads with Salesforce.
• Boosted enrollments via persuasive communication.
• Provided personalized student advisory support.
• Promoted unique aspects of Berlin-based university.

Drove sales of Recruiter seats and LinkedIn Learning services.

Designed and executed sales approaches to capture client interest.

I have used CRM and Dynamics 365 (D365) applications to manage client relationships, track interactions, and analyze sales performance. This allowed me to identify opportunities, streamline communication, and provide tailored solutions that met client needs.

• Spearheaded sales initiatives for LinkedIn Recruiter seats and LinkedIn Learning services, emphasizing their impact on client recruitment and employee development.
• Leveraged CRM and Dynamics 365 (D365) tools to optimize client relationship management, monitor engagements, and evaluate sales metrics, resulting in customized solutions and improved client satisfaction.

• Spearheaded cold-calling initiatives to secure new restaurant partnerships for DoorDash.
• Articulated the value proposition of DoorDash, enhancing restaurant visibility and driving sales through delivery services.
• Leveraged CRM tools to manage leads, track interactions, and customize follow-up strategies.
• Employed persuasive communication skills to overcome objections and foster lasting relationships with restaurant partners, bolstering DoorDash's expansion in the local market.
• Analyzed industry trends and identified opportunities for business growth.
• Executed cold calls for partnerships.
• Pitched benefits to increase sales.
• Managed CRM for effective follow-ups.
• Overcame objections, grew market presence.

• Streamlined admissions and examination processes at a London college.
• Facilitated student enrollment and efficiently handled inquiries.
• Coordinated exam schedules, ensuring compliance with regulatory standards.
• Managed examination day logistics and promptly resolved arising issues.
• Streamlined admissions and exam processes.
• Coordinated exams and upheld standards.
• Facilitated student enrollment and inquiries.
• Managed logistics and resolved exam issues.
• Concentrix - Client, Axis Bank
• Expertly resolved credit card issues, boosting customer satisfaction and loyalty.
• Efficiently guided clients through new card application processes.
• Delivered top-notch customer support, ensuring positive experiences and issue resolution.
• Maintained meticulous records to enhance service quality and track resolutions.
• Resolved credit card issues, enhancing customer satisfaction
• Guided clients through new card applications efficiently
• Provided top-notch support, ensuring positive customer experiences
• Maintained detailed records to track and improve service quality

• Expertly resolved credit card issues, boosting customer satisfaction and loyalty.
• Efficiently guided clients through new card application processes.
• Delivered top-notch customer support, ensuring positive experiences and issue resolution.
• Maintained meticulous records to enhance service quality and track resolutions.
• Resolved credit card issues, enhancing customer satisfaction.
• Guided clients through new card applications efficiently.
• Provided top-notch support, ensuring positive customer experiences.
• Maintained detailed records to track and improve service quality.