Ravdeep Aurora
Senior Consultant
Patiala
Summary
Senior Consultant with over 8 years of successful experience in Workday Integration and Microsoft Technologies. Recognized consistently for performance excellence and contributions to success in HCM and IT industry. Strengths in logic and analysis backed by training in Computer Science and Data Science.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Workday Integration Lead
CloudRock Partners
Mumbai, Maharashtra
09.2022 - Current
- Carried out day-to-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information, and provided solutions to problems.
- Created plans and communicated deadlines to complete projects on time.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed diagrams to describe and lay out logical operational steps.
- Collaborated with upper management to drive strategy and implement new processes.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Increased customer satisfaction by resolving issues.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Collaborated with stakeholders to define clear objectives and expectations for each integration effort, ensuring alignment with overall business goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Mentored junior team members on effective project management techniques, fostering a culture of continuous learning and development within the organization
Senior Workday Consultant
Hitachi Vantara (erstwhile Hitachi Consulting)
04.2018 - 09.2022
- Leading Workday Recruiting Integrations and Workday HCM Integrations.
- Conducted analyses addressing issues such as failure, reliability or yield improvement.
- Built outstanding and dynamic team of developers which significantly boosted overall success of organization.
- Orchestrated efficient large-scale integration deployments, including testing features and correcting code.
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
- Engaged with 3rd party vendors to Design, build, and support testing of Workday integration as well as trouble shoot & resolve current integrations issues.
- Troubleshot incidents reported by end-users to schedule integration changes and identify permanent solutions.
- Created 2 proofs of concept for innovative new solutions.
- Improved system performance by making proactive adjustments and optimizing integrations.
- Consulted regularly with internal customers on new project proposals to automate processes.
- Evaluated project requirements and specifications and developed interfaces with SAP HCM & Cloud (iPaaS) and various Payroll systems, that surpassed client expectations.
- Trained and mentored new college graduates and junior developers, teaching skills in Integrations and working to improve overall team performance.
- Consulted with team members to determine system loads and develop improvement plans.
- Worked with project managers, developers(functional & integration), quality assurance and customers to resolve technical issues.
- Documented all software development methodologies in technical manuals to be used by Support Team in future projects.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Managed 3 end to end project implementation as Project Lead and more than 5 implementations as individual contributor.
Microsoft Consultant
Hitachi Vantara (erstwhile Hitachi Consulting)
09.2016 - 03.2018
- Researched new technologies, software packages and hardware products for use in website projects.
- Tested programs and databases to identify issues and make necessary modifications.
- Adjusted design parameters to boost performance and incorporate new features.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
- Wrote quality codes to program complete applications.
- Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
- Managed accessibility technological issues for assigned projects, increasing customer satisfaction ratings.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Developed software for both desktop and mobile operating systems, including Windows, MacOS and Linux, as well as Android and iOS.
- Manage over 20 change requests and 2 end to end implementations.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Education
Master of Science - Data Science
Liverpool John Moores University
United Kingdom 05.2022 - 05.2023
Post Graduate Diploma - Data Science
International Institute of Information Technology
Bangalore 03.2021 - 04.2022
Bachelors of Technology - Computer Science and Engineering
SUS College of Engineering And Technology
Dist Mohali 05.2012 - 04.2016
Skills
Python
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7 staff members.
- Documented and resolved production issues which led to better utilization of system.
- Collaborated with team of 5 in the development of Chatbot.
- Recognized twice with a Sparkle Award as an outstanding performer.
- Recognized with Bronze Award for out of the box solutions in Workday Studio
- Awarded Rockstar of the month twice for outstanding deliverables to clients.
- Completed internal training in Extend and self-learned to manage basic Adaptive Planning P3 and P4 tickets.
Languages
English
Advanced
Hindi
Advanced
Punjabi
Advanced
Personal
- Date of Birth - 13th December, 1993
Timeline
Workday Integration Lead
CloudRock Partners
09.2022 - Current
Master of Science - Data Science
Liverpool John Moores University
05.2022 - 05.2023
Post Graduate Diploma - Data Science
International Institute of Information Technology
03.2021 - 04.2022
Senior Workday Consultant
Hitachi Vantara (erstwhile Hitachi Consulting)
04.2018 - 09.2022
Microsoft Consultant
Hitachi Vantara (erstwhile Hitachi Consulting)
09.2016 - 03.2018
Bachelors of Technology - Computer Science and Engineering
SUS College of Engineering And Technology
05.2012 - 04.2016
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