Ravdeep Singh
Room Reservation
Ludhiana
Summary
Professional in customer service with significant experience in managing reservations and providing excellent support. Strong focus on team collaboration and delivering results, adaptable to changing needs, and reliable in all situations. Skilled in communication, organization, and problem-solving, with keen ability to ensure efficient and accurate reservation processes. Employers value leadership, dependability, and proactive approach.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Assistant Reservations Manager
Sheraton Hyderabad Hotel (Marriott International)
Hyderabad
04.2025 - Current
- Overseeing reservations and guest services.
- Managing Inventory
- Maintaining Accounts and Profiles Productivity
- Revenue Strategies/Rates Analyzing
- Managed multi-property audits and analyzed data to improve guest experiences and revenue.
Reservations Executive
Sheraton Hyderabad Hotel (Marriott International)
Hyderabad
03.2024 - 04.2025
- Handled reservations and guest inquiries.
- Assisted with reservations-related operations and data analysis.
Reservations Officer - Regional Reservation
Taj Hotels
11.2023 - 02.2024
- Managed regional reservations and assisted guests with booking.
- Coordinated with other teams to improve service delivery.
Team Leader - Regional Reservation
Taj Hotels
09.2022 - 10.2023
- Led the reservations team, improving communication and dispute resolution.
- Provided support and guidance to ensure smooth operations.
Front Office Executive
Hotel Mansingh Place
09.2019 - 11.2022
- Managed guest check-ins, check-outs, and overall guest experience.
- Handled reservations and communication with guests.
Front Desk Staff
Hotel Mansingh Place
05.2018 - 11.2019
- Assisted guests with check-ins and general front desk duties.
Education
Matriculations -
Punjab School Education Board
Senior Secondary - undefined
Punjab School Education Board
Foundation Certificate - International Hospitality Management
UEI Global Education
Skills
- Leadership
- Ability to Work Under Pressure
- Data Analyzing
MS Office
Plannings
Process Oriented
Websites
Timeline
Assistant Reservations Manager
Sheraton Hyderabad Hotel (Marriott International)
04.2025 - Current
Reservations Executive
Sheraton Hyderabad Hotel (Marriott International)
03.2024 - 04.2025
Reservations Officer - Regional Reservation
Taj Hotels
11.2023 - 02.2024
Team Leader - Regional Reservation
Taj Hotels
09.2022 - 10.2023
Front Office Executive
Hotel Mansingh Place
09.2019 - 11.2022
Front Desk Staff
Hotel Mansingh Place
05.2018 - 11.2019
Senior Secondary - undefined
Punjab School Education Board
Foundation Certificate - International Hospitality Management
UEI Global Education
Matriculations -
Punjab School Education Board
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