Raveena Devi
Jorhat
Summary
Dedicated professional with several years of experience managing multiple priorities in fast-paced environments. Proven ability to ensure operational efficiency through effective time management and documentation. Strong team leader skilled in overseeing employee performance and mentoring new talent.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
ASSISTANT MANAGER
S&P FINANCIAL SERVICES
09.2022 - 11.2022
- Oversaw financial operations and reports for the department.
- Managed daily operations for S&P Financial Services client support workflows.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Supported staff with scheduling, task follow-up, and work priority updates.
- Monitored employee attendance records, timekeeping, and payroll information.
- Monitored compliance checks for financial processing and client file handling.
- Communicated with clients regarding account questions and service requirements.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
EXECUTIVE SECRETARY
Kaziranga University
11.2022 - Current
- Coordinated board meetings, agendas, and confidential meeting minutes.
- Scheduled travel, appointments, and campus events for senior administrators.
- Prepared reports, memos, and presentation materials for university executives.
- Managed calendar of appointments for executives; scheduled appointments with internal and external contacts.
- Handled phone calls, emails, and visitor screening for executive office.
- Facilitated communication between executives and other departments within the organization.
- Maintained confidential files related to executive operations.
- Assisted in the preparation of presentations, reports, memos, and letters.
- Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures.
- Liaised with faculty, staff, and external partners on administrative requests.
- Coordinated various office activities such as ordering supplies and arranging catering services for events.
- Organized, scheduled and confirmed board and team meetings.
- Prepared agendas and took minutes of meetings attended by the executive staff.
- Maintained filing system for all documents related to executive activities.
- Created spreadsheets using Microsoft Excel to record data regarding departmental expenses and budgets.
- Managed executive calendars for university leadership and departmental meetings.
- Drafted official correspondence for academic offices and administrative stakeholders.
- Worked within academic sector to support operations.
Education
LLB -
Jorhat Law College
Jorhat01-2021
B.Com -
JB COLLEGE
Jorhat01-2017
A -
Assam Rifles Nodal School
Jorhat01-2014
A -
DON BOSCO HIGH SCHOOL
Jorhat01-2012
Skills
- Executive scheduling
- Calendar management
- Meeting coordination
- Office administration
- Records management
- Client engagement
- Staff supervision
- Recruitment and interviewing
- Recruitment and hiring
- Operations management
- Project management abilities
- Task delegation
- Workload management
- Time management
- Management 100%
- Interpersonal communication
- Verbal communication
- Written communication
- Customer service
- Team collaboration
- Team motivation
- Conflict resolution
- Problem solving
- Staff training
- Employee supervision
- Scheduling and planning
- Decision-making
- Adaptability and flexibility
- Meeting facilitation
- Google drive
- Meeting facilitation
Personal Information
- Date of Birth: 1995-11-27
- Nationality: Indian
- Marital Status: Single
Disclaimer
Raveena Devi
Advocate, HR Manager
Executive Secretary & Office Assistant
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- BAR COUNCIL OF INDIA LICENSE
Affiliations
- MEMBER OF TASK FORCE COMMITTEE
- FASHION TEACHER
Timeline
EXECUTIVE SECRETARY
Kaziranga University
11.2022 - Current
ASSISTANT MANAGER
S&P FINANCIAL SERVICES
09.2022 - 11.2022
LLB -
Jorhat Law College
B.Com -
JB COLLEGE
A -
Assam Rifles Nodal School
A -
DON BOSCO HIGH SCHOOL