I'm interested in sports and singing and dancing and creating videos
Raveena M
Content Creator
Bangalore
Summary
Dynamic Help Desk Technician with proven expertise in Support Ticket System Management and exceptional customer service skills. At DXC Technology, I excelled in remote system analysis and application support, significantly enhancing IT service integration. Known for innovative problem-solving and a proactive approach, I consistently delivered high-quality support across multiple locations.
Overview
1
1
year of professional experience
5
5
Languages
Work History
Help Desk Technician
DXC Technology
03.2023 - 09.2023
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Provided basic end-user troubleshooting and desktop support.
- Collaborated with cross-functional teams for seamless integration of IT services throughout the company.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
BE - ECE
Global Academy of Technology
Bangalore 08.2020
Skills
Support Ticket System Management
Interests
Volunteering
I volunteer whenever there is a cultural event happening in our college
I also help people near my home town by giving them food and clothes
Timeline
Help Desk Technician
DXC Technology
03.2023 - 09.2023
BE - ECE
Global Academy of Technology
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