Cooking
Raveena Singh
F & B Service
Massorie,Uttarakhand
Summary
As a polite, well-spoken, and hardworking professional with over 8 years of experience in a bustling restaurant environment, consistently meeting the needs of patrons. Expertise lies in providing personalized guest service, including handling high-profile VIP requests. With strong observational skills, thrives both independently and as part of a team, having valuable supervisory experience.
Proud to have received multiple ‘Employee of the Month’ awards and positive reviews on TripAdvisor.
Now seeking a challenging position with a reputable and dynamic employer to continue enhancing skills, gain further work experience, and develop abilities.
Overview
8
8
years of professional experience
3
3
Languages
Work History
F & B Service Expert
Atmosphere Kanifushi Resort
Kanifushi Island
05.2022 - Current
- Experience of Handling Order Reservations for Guests, In Villa Dining (IVD) for 6 months
- Currently Working in Specialty Restaurant.
F & B Restaurant Supervisor
Tulip Inn & Garden Hotel
Muscat
12.2019 - 04.2022
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations
- Monitored inventory and supplies to prevent waste
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Guest Service Attendant
Double Tree by Hilton
Panaji, Goa
02.2019 - 11.2019
- Provided personalized recommendations for local attractions, promoting positive guest experiences outside of the establishment
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery
Guest Service Attendant
JW Marriott
Pune, Maharashtra
10.2018 - 02.2019
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction
Guest Service Attendant
Taj Lake Palace
Udaipur, Rajasthan
03.2016 - 10.2018
- Worked closely with guests, VIP's and celebrity with high degree of respect for privacy
- Exposure: "BHAIRO" (European Restaurant), "JHAROKHA" (Multi-Cuisine Restaurant), "NEELKAMAL" (Indian Specialty Restaurant), "U.D.A." (Unique Dining Areas), "GANGAUR" (The royal barge)
Education
Hunar Se Rozgar - Skill Development Course By Indian Government
Institute of Hotel Management
Dehradun 07.2015 - 12.2015
Higher Education -
Maharishi Arvind Institute Of Hotel Management
Rajasthan 07.2014 - 12.2015
Senior Secondary School -
National Institute of Open Schooling
Dehradun 04.2013 - 03.2014
Secondary School -
St. Lawrence High School
Massorie 04.2010 - 03.2011
Skills
Fine dining experience
Food presentation
Strong Communication Skills
Cleanliness standards
Guest Relations
Beverage Preparation
Efficient multitasking
Wine pairing knowledge
Strong Work Ethic
Interests
Singing
Dancing
Playing Badminton
Assisting the Vulnerable
Timeline
F & B Service Expert
Atmosphere Kanifushi Resort
05.2022 - Current
F & B Restaurant Supervisor
Tulip Inn & Garden Hotel
12.2019 - 04.2022
Guest Service Attendant
Double Tree by Hilton
02.2019 - 11.2019
Guest Service Attendant
JW Marriott
10.2018 - 02.2019
Guest Service Attendant
Taj Lake Palace
03.2016 - 10.2018
Hunar Se Rozgar - Skill Development Course By Indian Government
Institute of Hotel Management
07.2015 - 12.2015
Higher Education -
Maharishi Arvind Institute Of Hotel Management
07.2014 - 12.2015
Senior Secondary School -
National Institute of Open Schooling
04.2013 - 03.2014
Secondary School -
St. Lawrence High School
04.2010 - 03.2011