Cooking
Raveena Singh
F & B Service
Massorie,Uttarakhand
Summary
As a polite, well-spoken, and hardworking professional with over 8 years of experience in a bustling restaurant environment, consistently meeting the needs of patrons. Expertise lies in providing personalized guest service, including handling high-profile VIP requests. With strong observational skills, thrives both independently and as part of a team, having valuable supervisory experience.
Proud to have received multiple ‘Employee of the Month’ awards and positive reviews on TripAdvisor.
Now seeking a challenging position with a reputable and dynamic employer to continue enhancing skills, gain further work experience, and develop abilities.
Overview
8
8
years of professional experience
3
3
Languages
Work History
F & B Service Expert
Atmosphere Kanifushi Resort
Kanifushi Island
2022.05 - Current
- Experience of Handling Order Reservations for Guests, In Villa Dining (IVD) for 6 months
- Currently Working in Specialty Restaurant.
F & B Restaurant Supervisor
Tulip Inn & Garden Hotel
Muscat
2019.12 - 2022.04
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations
- Monitored inventory and supplies to prevent waste
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Guest Service Attendant
Double Tree by Hilton
Panaji, Goa
2019.02 - 2019.11
- Provided personalized recommendations for local attractions, promoting positive guest experiences outside of the establishment
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery
Guest Service Attendant
JW Marriott
Pune, Maharashtra
2018.10 - 2019.02
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction
Guest Service Attendant
Taj Lake Palace
Udaipur, Rajasthan
2016.03 - 2018.10
- Worked closely with guests, VIP's and celebrity with high degree of respect for privacy
- Exposure: "BHAIRO" (European Restaurant), "JHAROKHA" (Multi-Cuisine Restaurant), "NEELKAMAL" (Indian Specialty Restaurant), "U.D.A." (Unique Dining Areas), "GANGAUR" (The royal barge)
Education
Hunar Se Rozgar - Skill Development Course By Indian Government
Institute of Hotel Management
Dehradun 2015.07 - 2015.12
Higher Education -
Maharishi Arvind Institute Of Hotel Management
Rajasthan 2014.07 - 2015.12
Senior Secondary School -
National Institute of Open Schooling
Dehradun 2013.04 - 2014.03
Secondary School -
St. Lawrence High School
Massorie 2010.04 - 2011.03
Skills
Fine dining experience
Food presentation
Strong Communication Skills
Cleanliness standards
Guest Relations
Beverage Preparation
Efficient multitasking
Wine pairing knowledge
Strong Work Ethic
Interests
Singing
Dancing
Playing Badminton
Assisting the Vulnerable
Timeline
F & B Service Expert
Atmosphere Kanifushi Resort
2022.05 - Current
F & B Restaurant Supervisor
Tulip Inn & Garden Hotel
2019.12 - 2022.04
Guest Service Attendant
Double Tree by Hilton
2019.02 - 2019.11
Guest Service Attendant
JW Marriott
2018.10 - 2019.02
Guest Service Attendant
Taj Lake Palace
2016.03 - 2018.10
Hunar Se Rozgar - Skill Development Course By Indian Government
Institute of Hotel Management
2015.07 - 2015.12
Higher Education -
Maharishi Arvind Institute Of Hotel Management
2014.07 - 2015.12
Senior Secondary School -
National Institute of Open Schooling
2013.04 - 2014.03
Secondary School -
St. Lawrence High School
2010.04 - 2011.03