Summary
Overview
Work History
Education
Skills
Interests
Timeline
GeneralManager
Raveena Singh

Raveena Singh

F & B Service
Massorie,Uttarakhand

Summary

As a polite, well-spoken, and hardworking professional with over 8 years of experience in a bustling restaurant environment, consistently meeting the needs of patrons. Expertise lies in providing personalized guest service, including handling high-profile VIP requests. With strong observational skills, thrives both independently and as part of a team, having valuable supervisory experience.

Proud to have received multiple ‘Employee of the Month’ awards and positive reviews on TripAdvisor.

Now seeking a challenging position with a reputable and dynamic employer to continue enhancing skills, gain further work experience, and develop abilities.

Overview

8
8
years of professional experience
3
3
Languages

Work History

F & B Service Expert

Atmosphere Kanifushi Resort
Kanifushi Island
05.2022 - Current
  • Experience of Handling Order Reservations for Guests, In Villa Dining (IVD) for 6 months
  • Currently Working in Specialty Restaurant.

F & B Restaurant Supervisor

Tulip Inn & Garden Hotel
Muscat
12.2019 - 04.2022
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations
  • Monitored inventory and supplies to prevent waste
  • Identified and addressed customer complaints to promote satisfaction and loyalty.

Guest Service Attendant

Double Tree by Hilton
Panaji, Goa
02.2019 - 11.2019
  • Provided personalized recommendations for local attractions, promoting positive guest experiences outside of the establishment
  • Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery

Guest Service Attendant

JW Marriott
Pune, Maharashtra
10.2018 - 02.2019
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business
  • Worked closely and successfully with kitchen staff and management to maximize customer satisfaction

Guest Service Attendant

Taj Lake Palace
Udaipur, Rajasthan
03.2016 - 10.2018
  • Worked closely with guests, VIP's and celebrity with high degree of respect for privacy
  • Exposure: "BHAIRO" (European Restaurant), "JHAROKHA" (Multi-Cuisine Restaurant), "NEELKAMAL" (Indian Specialty Restaurant), "U.D.A." (Unique Dining Areas), "GANGAUR" (The royal barge)

Education

Hunar Se Rozgar - Skill Development Course By Indian Government

Institute of Hotel Management
Dehradun
07.2015 - 12.2015

Higher Education -

Maharishi Arvind Institute Of Hotel Management
Rajasthan
07.2014 - 12.2015

Senior Secondary School -

National Institute of Open Schooling
Dehradun
04.2013 - 03.2014

Secondary School -

St. Lawrence High School
Massorie
04.2010 - 03.2011

Skills

Fine dining experience

Interests

Cooking

Singing

Dancing

Playing Badminton

Assisting the Vulnerable

Timeline

F & B Service Expert

Atmosphere Kanifushi Resort
05.2022 - Current

F & B Restaurant Supervisor

Tulip Inn & Garden Hotel
12.2019 - 04.2022

Guest Service Attendant

Double Tree by Hilton
02.2019 - 11.2019

Guest Service Attendant

JW Marriott
10.2018 - 02.2019

Guest Service Attendant

Taj Lake Palace
03.2016 - 10.2018

Hunar Se Rozgar - Skill Development Course By Indian Government

Institute of Hotel Management
07.2015 - 12.2015

Higher Education -

Maharishi Arvind Institute Of Hotel Management
07.2014 - 12.2015

Senior Secondary School -

National Institute of Open Schooling
04.2013 - 03.2014

Secondary School -

St. Lawrence High School
04.2010 - 03.2011
Raveena SinghF & B Service