Raveri Kubde

• Directed city-wide sales strategies contributing to a 45% share of Bangalore's total company monthly revenue.
• Rolled out strategic discounting initiatives to test new customer acquisition and upsell levers, optimising campaign effectiveness based on data insights.
• Streamlined sales dashboards and CRM processes to enhance pipeline visibility and performance monitoring.
• Mentored junior team members and introduced performance-linked KPIs, driving ownership and accountability across the team.

• Independently scaled the F&B marketplace, generating over ₹1 crore in revenue, and expanding business opportunities by 30%.
• Launched new customer acquisition and retention processes, increasing the customer base by 20%, and improving retention by 15%.
• Established and led a 14-member sales and operations team to ensure seamless execution and business growth across Bangalore and Hyderabad.
• Implemented AI-driven strategies, reducing menu curation turnaround time from 48 hours to 12 hours, improving conversion rates, and customer satisfaction.
• Developed and optimized a catalog strategy to enhance profit margins, ensuring sustainable category profitability and healthy CM1.

Sales and Profitability

• Achieved BGMV (net BGMV) targets, driving category performance, and revenue.
• Managed and optimized commission structures, ensuring long-term profitability and margin growth.

Category Management and Strategic Initiatives

• Spearheaded high-impact category management initiatives, driving business growth, and operational efficiency.
• Led data-backed profitability enhancement strategies, ensuring a balance between revenue growth and sustainable margins.

Program Manager

Venues.

• Developed and executed a revenue-driven strategy for commission-based venue partnerships, leading to a 20% increase in revenue.
• Built and led a high-performing venue consultation team, optimizing partnerships, and driving sustained revenue growth.
• Customer Experience.
• Designed and implemented a customer journey enhancement program, increasing customer satisfaction (CSAT) by 10%, and reducing complaints by 25%.

• Managed a portfolio of 200+ restaurant partners, providing data-backed consultation to help them scale on the platform.
• Analyzed sales trends, customer behavior, and operational metrics to advise restaurants on menu optimization, pricing strategies, and promotional campaigns, driving revenue growth.
• Developed and executed strategies to improve restaurant performance, ensuring higher visibility, better conversion rates, and increased order volumes.
• Consistently met and exceeded revenue targets, contributing to overall business growth and market expansion.
• Strengthened relationships with key stakeholders to enhance engagement, resolve operational challenges, and drive long-term retention.
• Franchise Accelerator Project
• Led a Pan-India franchise growth initiative, supporting underperforming franchise outlets of high-potential brands to scale effectively on Zomato.
• Provided end-to-end consulting—from training franchise owners to streamlining menus based on historical sales data of best-selling items across cities.
• Standardized menu structures, pricing, and branding to ensure consistency and improve customer experience across multiple locations.
• Designed customized growth strategies, helping franchise outlets increase order volumes, improve ratings, and enhance operational efficiency.

• Leveraged data-driven insights to streamline the sales process, improving efficiency and conversion rates.