Ravi Berwal
Summary
Dynamic manager with a proven track record at BOLD Technologies, excelling in team leadership and customer service. Successfully enhanced client satisfaction and project outcomes through effective decision-making and complex problem-solving. Committed to staff training and development, fostering a motivated workforce that consistently meets and exceeds established goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
4
4
years of professional experience
Work History
Manager
BOLD Technologies
02.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Project Leader
BOLD Technologies
08.2021 - 02.2024
- Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
- Conducted thorough post-project evaluations to identify areas for future improvement in both processes and performance metrics.
- Achieved project success by efficiently allocating resources and managing schedules.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
Education
Bachelor's Degree - Electrical Engineering
DCRUST Murthal
Sonipat, India07-2010
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
Timeline
Manager
BOLD Technologies
02.2024 - Current
Project Leader
BOLD Technologies
08.2021 - 02.2024
Bachelor's Degree - Electrical Engineering
DCRUST Murthal
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