Ravi Bhagat
Sales
Kolkata,WB
Summary
Proven leader in retail management and sales, adept at boosting team performance and customer satisfaction at iDestiny. Leveraged sales expertise and effective communication to exceed sales targets and streamline operations. Initiated a mentoring program, enhancing team skills and driving a significant increase in efficiency and sales outcomes.
Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining these with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Assistant Store Manager
IDestiny(Apple Store)
01.2024 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
Sales Associate(Consumer Durable Loan)
HDFC Bank
11.2019 - 12.2023
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Consistently met monthly sales targets through strategic sales implementations.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Sales Officer(Consumer Durable Loan)
HDB Financial Services
12.2018 - 10.2019
- Addressed customer inquiries by delivering thorough information about [Product or Service].
- Cultivated strong relationships, establishing trust and loyalty among customers.
Sales Associate
Reliance SMSL
05.2016 - 11.2018
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Established a strong customer rapport and suggested products tailored to their needs.
Education
Advance GST -
Youth Computer Training Centre
Moulali, Kolkata 04.2001 -
Tally.ERP 9 -
Youth Computer Training Centre
Moulali, Kolkata 04.2001 -
Diploma in Financial Accounting System -
Youth Computer Training Centre
Moulali, Kolkata 04.2001 -
Bachelor of Commerce - B.Com Hons in Accountancy
BANWARI LAL BHALOTIA COLLEGE
Asansol, India 04.2001 -
High School Diploma -
KHANNA HIGH SCHOOL(H.S.)
Kolkata 04.2001 -
Skills
Sales expertise
Timeline
Assistant Store Manager
IDestiny(Apple Store)
01.2024 - Current
Sales Associate(Consumer Durable Loan)
HDFC Bank
11.2019 - 12.2023
Sales Officer(Consumer Durable Loan)
HDB Financial Services
12.2018 - 10.2019
Sales Associate
Reliance SMSL
05.2016 - 11.2018
Advance GST -
Youth Computer Training Centre
04.2001 -
Tally.ERP 9 -
Youth Computer Training Centre
04.2001 -
Diploma in Financial Accounting System -
Youth Computer Training Centre
04.2001 -
Bachelor of Commerce - B.Com Hons in Accountancy
BANWARI LAL BHALOTIA COLLEGE
04.2001 -
High School Diploma -
KHANNA HIGH SCHOOL(H.S.)
04.2001 -
Similar Profiles
Pranaya Kumar BiswalPranaya Kumar Biswal
Store Manager at iDestiny Apple Premimum ResellerStore Manager at iDestiny Apple Premimum Reseller
Abhishek PathakAbhishek Pathak
Area Sales Manager at iDestiny (Apple Premium Reseller) E.B.OArea Sales Manager at iDestiny (Apple Premium Reseller) E.B.O
ELI LEGARRETAELI LEGARRETA
Technical Expert at Apple StoreTechnical Expert at Apple Store