Summary
Overview
Work History
Skills
Languages
Timeline
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Ravi Chandran

Tenkasi

Summary

Dynamic Junior Executive Maintenance at Kone Elevator India Pvt Ltd., adept in field service management and technical support. Successfully led a motivated team to enhance customer satisfaction, resolving operational issues efficiently. Committed to delivering exceptional service quality while ensuring compliance with company policies and exceeding service contract expectations.

Overview

4
4
years of professional experience

Work History

Junior Executive Maintenance

Kone Elevator India Pvt Ltd.
Chennai
08.2021 - 08.2025
  • Plan, Manage and control The field service operations in the assigned area, according to the service contract requirements,the company policies,and processes.
  • Worked closely with team members to meet or exceed all customer service requirements
  • Motivating and leading the service team to ensure quality service are provided
  • Managed call flow and responded to technical support needs of customer
  • Resolving all technical or operational issues raised by any customer and always ensure customer satisfaction.

Skills

  • Field service management
  • Technical support
  • Team motivation
  • Customer satisfaction

Languages

Tamil
First Language
English
Beginner (A1)
A1

Timeline

Junior Executive Maintenance

Kone Elevator India Pvt Ltd.
08.2021 - 08.2025

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Ravi Chandran