Overview
Work History
Education
Skills
Websites
Certification
Awards
Timeline
Generic

Ravi Chandra Prasad G

Hyderabad

Overview

8
8
years of professional experience
1
1
Certification

Work History

MANAGER – OPERATIONS

COGNIZANT
Hyderabad
03.2021 - Current
  • Managed employees successfully in a fast-paced environment through proactive communication and feedback
  • Delivered subject matter expertise for internal and external stake holders in line with the project leads strategic planning and maintained mutually beneficial relationships
  • Prepared high-risk reviews with results profitable to project and directs
  • Key contribution towards organization-wide analytic activities in management of policies and regulations to maintain an effective performance management
  • Partnering with clients and directing team to achieve targets within timelines by following best practices globally
  • Deputized the Service Delivery Manager in streamlining the process and derived benefits of FTE save within the project

TEAM LEADER OPERATIONS

Mashreq Global Services
Bengaluru
10.2019 - 02.2021
  • Developed and implemented processes and procedures to streamline performance management
  • Shared best practices to efficiently run processes and procedures that streamlined operations, resulting in a 29% increase in productivity
  • Collaborated with internal teams to ensure that all processes and procedures are compliant with relevant laws and regulations
  • Conducted periodic audits to ensure compliance with applicable laws and regulations, resulting in no major non-compliance issues
  • Developed a systematic follow up to measure and evaluate training effectiveness, resulting in improved training programs
  • Contributed to process improvement by identifying key issues and gaps in the processes and converting them into projects, yielding positive results in areas of quality improvement, cost savings, better efficiency, and better compliance

ASSISTANT MANAGER OPERATIONS

H S B C ED P I P V T L T D
Visakhapatnam
01.2017 - 08.2019
  • Improved team morale and motivation through positive reinforcement and team building activities, resulting in improved team performance
  • Identified and addressed impediments to team progress and success, resulting in a smoother flow of work and improved team morale
  • Increased team motivation and discipline, resulting in a 31% increase in team focus and performance
  • Created an effective risk management plan that identified, assessed, and mitigated risks to the project
  • Managed inter-departmental communication to ensure all team members were on the same page

Education

BSC - BZC

Andhra University
Bengaluru, India
02.2022

BSC IT -

Kalinga University
02.2005

Skills

  • Project Management
  • Strategic Operations
  • Performance Management
  • Stakeholder Management
  • KYC Operations
  • Regulatory Compliance
  • Data Analytics
  • Decision Consultant

Websites

Certification

Prince 2 Certified Operations Manager

Awards

  • Director’s Special Award
  • Best Support Star
  • Annual Award H2 2018
  • AMO of the Year - 2019

Timeline

MANAGER – OPERATIONS

COGNIZANT
03.2021 - Current

TEAM LEADER OPERATIONS

Mashreq Global Services
10.2019 - 02.2021

ASSISTANT MANAGER OPERATIONS

H S B C ED P I P V T L T D
01.2017 - 08.2019

BSC - BZC

Andhra University

BSC IT -

Kalinga University

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Ravi Chandra Prasad G