Ravi Dahiya
Relationship Officer
Delhi,DL
Summary
Self-motivated Relationship Officer skilled in providing extraordinary customer service internally and externally to develop relationships and create positive customer experiences. Proven record of achieving operational efficiency and quality standards and demonstrating compliance with regulations. Exhibits exceptional analytical skills and ability to conceptualize proposals and provide viable solutions.
Overview
1
1
Language
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Relationship Officer
Idfc First Bank
New Delhi, Delhi
02.2020 - Current
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- In financial year 2020-21, I got 5 ratings and also got promoted to Relationship officer.
Sales Officer
ICICI Bank
New Delhi, Delhi
10.2017 - 02.2020
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
Education
Bachelor of Commerce (Hons) - Accounting And Finance
Prestige Institute of Management And Research
Indore 07.2010 - 07.2013
Skills
New business generation
Timeline
Relationship Officer
Idfc First Bank
02.2020 - Current
Sales Officer
ICICI Bank
10.2017 - 02.2020
Bachelor of Commerce (Hons) - Accounting And Finance
Prestige Institute of Management And Research
07.2010 - 07.2013
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