Ravi Dawade
Associate Professional Quality Analyst
Indore,MP
Summary
Experience in Artificial intelligence application with Machine Learning In-depth knowledge of Machine Learning Algorithms such as Logistic Regression,Multiple Liner Regression,Decision Tree, XG boost,Linear Regression. Good Knowledge of working with Databases such as MySql,NoSql,Cassandra,MongoDB.
analyst] with [5]+ years of quality control experience. Investigates alleged product non-conformance and exercises judgment within defined procedures and practices to determine actions. Leverages strong communication and technical writing skills to achieve appropriate outcomes.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Associate Professional
DXC Texhnology
indore, MP
08.2016 - Current
- Auditing financial quality and processing financial transaction
- Provide expertise in Data cleansing
Leverage python ,Power Bi,Sql server,MySql statistics and converted data into
actionable insights by forecasting and modeling future outcomes.
Planned and monitored performance of employees ,forecasting and conducting
variance analysis while developing and modeling workflow charts. - Processing advisory fee requests for (individuals entity, investment banks,trusts)
- Settting up the SPO(systematic payout option) and disbursement requests for client by using mainframe.
Customer Service Representative Supervisor
Teleperformance
Indore, MP
09.2015 - 07.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Handled over [120] calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Surpassed sales goals through implementation of effective marketing strategies.
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Education
High School Diploma -
GOVT S G BOYS HS School No 1
Indore 01.2008 - 03.2009
High School Diploma -
GOVT S G BOYS HS School No 1
Indore 01.2010 - 03.2011
Bachelor of Science - Electrical, Electronics And Communications
Gujrati Science College
Indore 09.2011 - 03.2014
MBA - Information Technology And Finance
Sanghvi Institute of Management And Science
Indore 01.2018 - 12.2020
Major Project
Client: Transamerica
Project Aim: Analyzing Client data for future predictions
Technology: MySql Database Server,Power Bi. Date: August 2016-Present
Technical skills
Programming Languages: Python
Databases: Sql,MySql,Cassandra,Mobgodb
Framework: Flask,Django
Libraries: Pandas,Numpy,Sklearn,Matplotlib.
IDE: Jupyter Notebook, Pycharm,Vs code
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Leadership
undefinedSinging
Music is life that's why our heart have beats.
Timeline
MBA - Information Technology And Finance
Sanghvi Institute of Management And Science
01.2018 - 12.2020
Associate Professional
DXC Texhnology
08.2016 - Current
Customer Service Representative Supervisor
Teleperformance
09.2015 - 07.2016
Bachelor of Science - Electrical, Electronics And Communications
Gujrati Science College
09.2011 - 03.2014
High School Diploma -
GOVT S G BOYS HS School No 1
01.2010 - 03.2011
High School Diploma -
GOVT S G BOYS HS School No 1
01.2008 - 03.2009
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