Ravi Elathi
Mumbai, Badlapur, MH
Summary
I am an experienced IT System Administrator with a strong background in managing and supporting Windows, VMware, and IT infrastructure environments. With 7+ years of hands-on expertise, I specialize in system deployment, troubleshooting, virtualization, and ensuring high availability of business-critical systems. I hold certifications in Windows Server, VMware, and ITIL, and I am passionate about improving efficiency, security, and reliability in IT operations.
Overview
8
8
years of professional experience
Work History
System Administrator
MindSquare Technologies (India) Private Limited
Navi Mumbai
11.2019 - Current
- Managed Windows Servers including patch deployment, security updates, and performance monitoring.
- Performed VM backups, recovery, and restoration using VMware, with regular restoration drills to validate disaster recovery readiness.
- Conducted application testing and validation after patching and restoration to ensure system stability.
- Installed, configured, and administered LMGRD (License Manager Daemon) for floating license management.
- Troubleshot license checkout failures, denials, and connectivity issues between clients and LMGRD.
- Maintained and updated license files (.lic), vendor daemons, and server configurations.
- Performed license server restarts and daemon monitoring to ensure application availability.
- Coordinated with vendors for license renewals, upgrades, and compliance checks.
- Application Support to Pan India (RCP E&P) Users
- Configured and maintained Ultra High-End Geoscience Workstations for applications like
Petrel, Landmark, Schlumberger, and Seismic Interpretation tools. - Installed, updated, and troubleshot geoscience (Oil & Gas) software suites on Windows high-performance workstations
- Coordinated with software vendors to escalate and resolve complex application issues.
- Active Directory & user account management & Domain ID creations
- Managed application/software updates across end-user systems
- Ensured incident resolution within SLAs using ITIL-based ticketing systems
- Remote desktop support (SCCM, TeamViewer)
- Antivirus, patch management & security updates
- Workstation Inventory Management
Desktop Support Engineer
Dynacons Systems & Solutions Ltd.
Churchgate
06.2018 - 04.2019
- Provided end-user support for hardware, software, and network-related issues.
- Installed, configured, and maintained Windows OS, MS Office, and business applications.
- Managed Active Directory for user account creation, password resets, and access permissions.
- Assisted in system upgrades, patch updates, and antivirus management.
- Printer, network, and peripheral device support.
- Delivered strong customer service and communication while resolving IT issues.
Desktop Support Engineer (BackUp)
CMS IT Services Pvt Lid
Navi Mumbai
07.2017 - 12.2018
- End-user support & troubleshooting (hardware/software)
- Windows OS installation, configuration & maintenance
Education
Bachelor of Commerce -
Vinayaka University
01.2016
Higher Secondary Certificate -
Vinayaka University
01.2013
Secondary School Certificate -
Mumbai University
01.2009
Skills
- VMware administration
- ITIL 4 foundation
- Windows administration
- Linux system management
Personal Information
- Date of Birth: 07/18/90
- Nationality: Indian
- Marital Status: Married
- Address: Om Sanket Apt, Room No 201 2nd Floor,Nr, Patilpada Badlapur East Thane Dist- 421503
Languages
- English
- Hindi
- Marathi
- Telugu
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Thank You
Place:
Date:
Signature:
Ravi Elathi
Timeline
System Administrator
MindSquare Technologies (India) Private Limited
11.2019 - Current
Desktop Support Engineer
Dynacons Systems & Solutions Ltd.
06.2018 - 04.2019
Desktop Support Engineer (BackUp)
CMS IT Services Pvt Lid
07.2017 - 12.2018
Bachelor of Commerce -
Vinayaka University
Higher Secondary Certificate -
Vinayaka University
Secondary School Certificate -
Mumbai University
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