RAVI NAIK ESLAVATH
Hyderabad
Summary
I am an attentive teaching & training development professional well versed in monitoring organizational needs to support training initiatives. Clear and concise communicator with focus on building effective educational content and initiatives with firm grasp on current industry practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Voice Coach
Teleperformance Global Business Private Limited
02.2023 - Current
- Spearheading an international process as a Voice Coach in Hyderabad, managing chat assessments and audits
- Provide personalized coaching to agents i.e., one-on-one & group coaching sessions, focusing on language and communication skills enhancement
- Proficient in Training Needs Analysis (T.N.A), Training Needs Identification (T.N.I), and gauging employee Early Warning System (E.W.S)
- Prepare content for training sessions to ensure effective communication and learning outcomes
Soft Skills Trainer
K.L.E.F (Deemed to Be University) on Contract
06.2022 - 02.2023
- Conduct comprehensive training sessions for students on voice and accent, pronunciation, voice modulation, essential soft skills, and corporate communication
- Employ clear objectives aimed at facilitating student placements by enhancing their communication and soft skills
- Develop and implement tailored curriculum and training materials to address specific learning needs
- Provide constructive feedback and guidance to students to facilitate continuous improvement
- Prepared instructional materials in handbooks, visual aids and demonstration models
Soft Skills Trainer
Narayana School, Group of Institutions
08.2021 - 07.2022
- Collaborate with other teachers to develop effective classroom delivery strategies, incorporating multimedia presentations to enhance engagement and learning outcomes
- Lead talent development and training initiatives, coordinating with external training providers and overseeing school assignments
- Train staff members to improve classroom delivery techniques and enhance teaching effectiveness
- Organize and conduct webinars on soft skills and aptitude for trainers
Translator as a Freelancer
African Press Organization as a Freelancer
11.2017 - 04.2018
- Proficient in bilingual translation of Press Releases (PR) between English and French, ensuring accuracy and fluency
- Regularly generate and distribute detailed reports on a daily and monthly basis to supervisors
- Maintain up-to-date knowledge of African regional affairs and global news highlights, producing relevant reports tailored to organizational needs
Education
Bachelor of Education - English
S.V University
Tirupati, Andhra Pradesh, India11-2024
Master of Arts - English
Sri Krishnadevaraya University
Anantapur, Andhra Pradesh, India01.2016
Bachelor of Commerce -
Sri Krishnadevaraya University
Anantapur, Andhara Pradesh, India01.2014
Skills
- Background in literature
- Content Development
- Classroom management
- Personalized Learning
- Lesson planning
- ESL Teacher / Trainer
- Individual and group teaching & Training
- Professional mentoring
- Excellent presentation skills
Certification
- TEFL & TESOL ( Teaching English as a Foreign Language & Teaching English to Speakers of Other Languages from Henry Harvin Institute - 2025
- ESOL (English for Speakers of Other Languages) (Business), Cambridge University, 08/22
- Diplôme d'études en langue française (DELF) - B1, 08/17
Accomplishments
- Trained over 5000 students from KL University and esteemed colleges on a variety of topics including Linguistic Intelligence, Behavioral Skills, Leadership, Time Management, SWOT Analysis, Goal-Setting, and Placement Strategies such as PI, GD, and JAM.
- Conducted tailored training programs for student placement in top-tier companies like Infosys, T.C.S, Wipro, H.C.L, and Amazon, ensuring their readiness for competitive recruitment processes.
- Conducted specialized training for more than 35 NHT Batches, focusing on Communication, Soft Skills, and Presentation Skills.
- Spearheaded initiatives to foster an English-friendly environment on the floor, facilitating agents' professional and personal growth.
- Implemented programs to enhance agents' extempore and English language skills, enabling confident interactions with cx
- Published Process Knowledge Tests (PKTs) and conducted Content Moderation to keep agents' language skills up to date, enhancing process transparency and efficiency.
Languages
Telugu
Hindi
French
English
Hobbies and Interests
- Reading Books
- Dancing & Choreography
- Watching Movies, Web Series & Documentaries
- Painting (imaginary art)
Timeline
Voice Coach
Teleperformance Global Business Private Limited
02.2023 - Current
Soft Skills Trainer
K.L.E.F (Deemed to Be University) on Contract
06.2022 - 02.2023
Soft Skills Trainer
Narayana School, Group of Institutions
08.2021 - 07.2022
Translator as a Freelancer
African Press Organization as a Freelancer
11.2017 - 04.2018
- TEFL & TESOL ( Teaching English as a Foreign Language & Teaching English to Speakers of Other Languages from Henry Harvin Institute - 2025
- ESOL (English for Speakers of Other Languages) (Business), Cambridge University, 08/22
- Diplôme d'études en langue française (DELF) - B1, 08/17
Bachelor of Education - English
S.V University
Master of Arts - English
Sri Krishnadevaraya University
Bachelor of Commerce -
Sri Krishnadevaraya University
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