Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ravi Gautam

Faridabad

Summary

Skilled IT Assistant with experience in support, troubleshooting, and system management. Strengths include problem-solving, communication, technical knowledge, and ability to work under pressure. Successfully implemented solutions that improved efficiency in previous roles.

Overview

3
3
years of professional experience

Work History

IT Assistant

Regional cluster of biotech faridabad
Faridabad
05.2024 - Current
  • Configured and maintained network hardware such as routers, switches, firewalls, servers, and other devices.
  • Resolved printer, scanner, fax machine related problems.
  • Provided technical support to staff and customers in person, over the phone, and via email.
  • Managed inventory of IT equipment including laptops, desktops, phones.
  • Troubleshooted internet connectivity issues on both wired and wireless networks.
  • Ensured that all IT assets were properly labeled and tracked in an asset management database.

Network Engineer

Rexton IT Services
Noida
01.2023 - 05.2024
  • Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
  • Monitored network performance and troubleshooted any issues that arose.
  • Assisted in the design of local area networks and wide area networks.
  • Implemented security measures to protect data from unauthorized access or destruction.
  • Provided technical support to users experiencing difficulties with their networks.
  • Developed policies for using and managing computer networks.
  • Installed software updates on servers, routers, firewalls, and other network devices.

Business Development Associate

byjus
Noida
09.2021 - 01.2024
  • Developed and implemented strategies to increase sales and market share.
  • Conducted research on potential customers, competitors, and industry trends.
  • Negotiated pricing agreements with vendors and clients.

Education

B.TECH - Information Technology

B.S.A.I.T.M
Faridabad
10-2020

Skills

  • Telecommunications
  • Web development
  • Application support
  • Hardware maintenance
  • Helpdesk support
  • Remote user assistance

Affiliations

  • gym
  • cooking
  • Playing chess
  • silver medal in kickboxing at state level

Timeline

IT Assistant

Regional cluster of biotech faridabad
05.2024 - Current

Network Engineer

Rexton IT Services
01.2023 - 05.2024

Business Development Associate

byjus
09.2021 - 01.2024

B.TECH - Information Technology

B.S.A.I.T.M

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Ravi Gautam