Ravi Gupta
Ahmedabad
Summary
I am seeking an entry-level position to start my career. I am willing to explore a wide range of opportunities that can help me gain perspective. I want to work in a dynamic organization that supports both personal and professional growth.
Overview
7
7
years of professional experience
Work History
IT Administration
Peerbits Solution Pvt Ltd
Ahmedabad
08.2025 - 04.2026
- Delivered remote technical support to users, resolving issues efficiently
- Network management
- User data management
- Executed hardware replacements for malfunctioning devices, ensuring minimal downtime
- Coordinated software installations and updates on devices, maintaining system integrity
- User onboarding and offboarding etc.
- Ticket tool and inventory management
- Assembled computers from components according to specifications
- Reason: Managed closure of the unit following protocol
IT Executive
Kataria Automobiles Pvt Ltd
Ahmedabad
06.2023 - 07.2025
- Administered server environments to ensure optimal performance and security.
- Managed network infrastructure to optimise connectivity and maintain performance.
- Administered firewall user passwords to enhance security measures.
- Executed hardware replacements to reduce downtime and improve system performance.
- Provided remote support to assist users with technical issues.
- Organised user data to improve accessibility and retrieval efficiency.
- Oversaw branch operations to ensure efficiency and customer satisfaction.
- Reason: Personal Growth
Support Engineer
Pravin Ratilal Share & Stock Brokers Ltd (PRSSB)
Ahmedabad
06.2020 - 06.2023
- Provided remote assistance to troubleshoot technical issues.
- Managed computer networks, ensuring seamless connectivity and optimal performance.
- Executed hardware replacements, enhancing system functionality and reliability.
- Managed software applications, maintaining proper functionality and timely updates.
- Handled user data by organising and securing sensitive information.
- Assembled computers by installing hardware components and software.
- Pursued opportunities for personal and professional development.
Desktop Support Engineer – L1
Dev Information Technology Ltd (Dev IT)
Ahmedabad
06.2019 - 06.2020
- Provided remote technical support to users for troubleshooting issues
- Coordinated software installations and updates for optimal system functionality
- Optimised network infrastructure to enhance connectivity and system performance
- Replaced faulty hardware components to maintain system performance
- Maintained user data integrity and security
- Assembled computers based on specifications
- Managed government software applications and related site operations
- Reason: End of Contract
Education
T.Y.B. Com - Accounting
H.K. Commerce College
Ahmedabad01-2021
Certificate Course in Hardware & Networking - IT hardware and netwoking
Mother Institute of Electronic Technology
Ahmedabad12-2019
H.S.C - Gujarat Board
Sharda Vidya Mandir School
Ahmedabad, GJ12-2018
S.S.C - Gujarat Board
Sharda Vidya Mandir School
Ahmedabad 12-2015
Cisco Certified Network Associate (CCNA 200-301) - Networking
Network Kings
online 07-2026
Skills
- Troubleshooting
- Remote support
- Application troubleshooting
- L1 Technical Support
- Configuration
- Device assembly
- OS installation
- Software Installation
- Office installation
- Printer installation
- Outlook Configuration
- Antivirus Installation
- Upgrade management
- System Protection
- Firewall configuration
- Router setup
- Server management
- System oversight
- Ticket Tool
- Security
- Account setup
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
IT Administration
Peerbits Solution Pvt Ltd
08.2025 - 04.2026
IT Executive
Kataria Automobiles Pvt Ltd
06.2023 - 07.2025
Support Engineer
Pravin Ratilal Share & Stock Brokers Ltd (PRSSB)
06.2020 - 06.2023
Desktop Support Engineer – L1
Dev Information Technology Ltd (Dev IT)
06.2019 - 06.2020
T.Y.B. Com - Accounting
H.K. Commerce College
Certificate Course in Hardware & Networking - IT hardware and netwoking
Mother Institute of Electronic Technology
H.S.C - Gujarat Board
Sharda Vidya Mandir School
S.S.C - Gujarat Board
Sharda Vidya Mandir School
Cisco Certified Network Associate (CCNA 200-301) - Networking
Network Kings
Custom
I hereby declare that all the above information is true to the best of my knowledge and belief.