Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ravi Kant

New Delhi

Summary

Flexible hard worker ready to learn and contribute to team success.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience

Work History

Engineer Bose Audio

Duarz
New Delhi
03.2023 - Current
  • Handling servicing of Bose audio products consumers and professionals both.
  • Developed and maintained a comprehensive inventory of audio equipment.
  • Troubleshot technical issues with hardware or software systems related to audio production tasks.
  • Adhered to industry standards when calibrating equipment for optimal performance.
  • Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow.
  • Troubleshot issues with sound equipment and performed minor maintenance.

Senior Field Service Engineer

LG
Noida
02.2020 - 02.2023
  • Performed preventative maintenance and repairs on a variety of LG LED / OLED/ Microwave
  • Inspected and tested mechanical products to locate defects or malfunctions.
  • Replaced faulty parts or components following diagrams or blueprints.
  • Completed all necessary paperwork for service calls in a timely manner.
  • Provided technical support to customers over the phone and via email.
  • Assisted with training of junior technicians in proper installation techniques and safety protocols.
  • Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.

Own Business

own busines
01.2019 - 12.2020
  • Covid Break
  • Demo of products by visiting at customer places

Micromax Proprietor

Micromax
New Delhi
02.2013 - 05.2019
  • Provided excellent customer service by responding to inquiries, resolving complaints and facilitating solutions.
  • Maintained accurate records of customer interactions, transactions and comments.
  • Performed daily administrative tasks such as data entry, filing and document management.
  • Verified customer information to ensure accuracy of orders and services requested.
  • Documented all customer interactions within the company database system.
  • Handled TV services of micromax brand

Field Service Engineer

Videocon
New Delhi
12.2009 - 12.2012
  • Inspected and tested mechanical products to locate defects or malfunctions.
  • Repairing DVD player/ CRT TV/ LCD/ LED

  • Replaced faulty parts or components following diagrams or blueprints.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Estimated cost of labor and materials for projects and communicated value to clients.

Field Service Technician

Onida
New Delhi
03.2002 - 02.2009
  • Inspected and tested mechanical products to locate defects or malfunctions.
  • Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
  • Performed troubleshooting on electronic circuits and systems.
  • Installed electrical wiring for new installations as needed.
  • Disassembled defective machines for repair or replacement of parts.

Education

ITI - ITI

Shadhra Vivek Vihar Givt ITI
New Delhi
04-2022

High School Diploma -

Gov Boys Senior Sec School Gokulpuri
New Delhi
04-2000

Skills

  • Equipment Troubleshooting
  • Customer Service
  • Quality Assurance
  • Service ticket accuracy
  • Expertise in installations
  • Inventory Management
  • Maintenance and repair
  • Electrical Systems

Timeline

Engineer Bose Audio

Duarz
03.2023 - Current

Senior Field Service Engineer

LG
02.2020 - 02.2023

Own Business

own busines
01.2019 - 12.2020

Micromax Proprietor

Micromax
02.2013 - 05.2019

Field Service Engineer

Videocon
12.2009 - 12.2012

Field Service Technician

Onida
03.2002 - 02.2009

ITI - ITI

Shadhra Vivek Vihar Givt ITI

High School Diploma -

Gov Boys Senior Sec School Gokulpuri

Similar Profiles

CREATE PROFILE
Ravi Kant