Ravi Kant
Vrindavan
Summary
Dynamic business development professional with an entrepreneurial mindset, recognized for negotiating vendor contracts at OYO Hotels, resulting in significant cost savings. Proven expertise in team building and performance management, driving operational efficiency and fostering high engagement among staff. Adept at innovative thinking and decision-making to achieve strategic objectives.
Overview
16
16
years of professional experience
Work History
Entrepreneur
R K Hotel and Restaurant
Vrindavan
09.2021 - Current
- Negotiated vendor contracts, achieving significant cost savings for organization.
- Ensured compliance with laws and regulations affecting business operations.
- Facilitated stakeholder meetings to effectively address issues and resolve conflicts.
- Coordinated with senior leadership on development of long-term growth strategies.
Business Development Manager
OYO HOTELS AND HOMES PRIVATE LIMITED
10.2018 - 08.2021
- Drafted proposals for prospects in response to requests for information.
- Monitored competitor activities, pricing, and offerings to maintain competitive edge.
- Provided training to sales staff on effective client communication techniques.
- Analyzed customer feedback to pinpoint improvement areas for products and services.
- Negotiated contracts with vendors, suppliers, partners, and customers.
Assistant Manager
MAHINDRA HOLIDAYS & RESORTS INDIA LTD
06.2016 - 09.2018
- Developed operational strategies to enhance efficiency and productivity.
- Supervised daily operations, including shift scheduling and duty assignments.
- Organized training sessions for new hires to acclimate to workplace environment.
- Monitored attendance records, timekeeping, and payroll information.
- Collaborated with management on strategic plans to achieve business objectives.
- Full-time
Team Leader / AUSTRALIAN PROCESS
OPTIMAL TRANSNATIONAL INDIA PRIVATE LIMITED
07.2014 - 03.2016
- Recruited, selected, oriented, and trained staff to foster a safe and compliant work environment.
- Developed personal growth opportunities to enhance employee engagement and retention.
- Communicated job expectations while planning, monitoring, and appraising employee performance.
- Coached and counseled employees to address issues and maintain productivity standards.
- Ensured appropriate action on customer requests and complaints.
- Full-time
Customer Support / UK PROCESS
CRYSTAL TELEVENTURES PRIVATE LIMITED
10.2013 - 07.2014
- Answered calls professionally, delivering information on services and products.
- Maintained detailed records of customer interactions and inquiries to ensure accurate tracking.
- Processed customer orders by accurately completing forms and applications.
- Conducted follow-ups to confirm resolution of customer requests and complaints.
- Full-time
Team Leader
ONE TOUCH SOLUTIONS PRIVATE LIMITED
06.2009 - 07.2013
- Served as a role model, fostering motivation and high performance among staff.
- Advanced from Executive to Team Leader position in one year.
- Directed day-to-day operations while distributing tasks equitably across the team.
- Conducted training sessions for new employees to ensure effective onboarding.
- Acted as a resource for staff, providing guidance and support.
- Full-time
Education
MBA - Marketing Management
Welingkar Institute of Management
MUMBAI04.2019
B.COM - Commerce
HIMALAYAN UNIVERSITY
Itanagar12.2017
Skills
- Contract negotiation
- Team building
- Performance management
- Entrepreneurial mindset
- Innovative thinking
- Product quality assurance
- Decision making
- Banquet operations
Languages
Hindi, English
Timeline
Entrepreneur
R K Hotel and Restaurant
09.2021 - Current
Business Development Manager
OYO HOTELS AND HOMES PRIVATE LIMITED
10.2018 - 08.2021
Assistant Manager
MAHINDRA HOLIDAYS & RESORTS INDIA LTD
06.2016 - 09.2018
Team Leader / AUSTRALIAN PROCESS
OPTIMAL TRANSNATIONAL INDIA PRIVATE LIMITED
07.2014 - 03.2016
Customer Support / UK PROCESS
CRYSTAL TELEVENTURES PRIVATE LIMITED
10.2013 - 07.2014
Team Leader
ONE TOUCH SOLUTIONS PRIVATE LIMITED
06.2009 - 07.2013
MBA - Marketing Management
Welingkar Institute of Management
B.COM - Commerce
HIMALAYAN UNIVERSITY
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