RAVI KANT DWIVEDI
IT
Nagpur,MH
Summary
driven SCCM Administrator with over 3+ years of hands-on experience in managing enterprise level IT infrastructure, specializing in Windows Server patching, application deployment, and SCCM client health remediation. Proficient in executing monthly and quarterly patch cycles across a large server environment comprising over 11,000 servers, ensuring high compliance and minimal downtime. Skilled in creating, deploying, and troubleshooting applications, & packages using SCCM. Adept at client installation, health checks, and remediation activities to maintain consistent endpoint communication and system integrity. Strong understanding of Windows Server environments and resolve complex issues efficiently under tight SLAs.
Overview
4
4
years of professional experience
3
3
Certification
Work History
SCCM ADMINISTRATOR
HCL Technologies
Nagpur, Maharashtra
01.2022 - Current
- Administered SCCM infrastructure (site servers, DPs, MPs, SUPs) and ensured high availability.
- Deployed and maintained software applications and security updates across 10k+ endpoints.
- Managing monthly and quarterly patch management for servers through SCCM and manual methods.
- Deployment of application packages and troubleshooting application-related issues.
- SCCM client installation and client remediation.
- Provided L2/L3 support for endpoint-related escalations, ensuring SLA compliance.
- Working on incident tickets, service requests, change tickets, and problem management tickets.
Education
Bachelor of Technology (B.Tech) - Electronics & Communication Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya
01.2020
Skills
- Windows Server Administration
- SCCM Installation & Configuration
- Application Deployment (MSI, MST, Legacy Installers)
- Patch Management
- Package Deployment
- Troubleshooting skill
- Intune
- Reporting & Monitoring
- Change & Indent Management
- Azure AD
Certification
- Microsoft SCCM training, Udemy
- Microsoft Azure Administrator training
- MD-102: Endpoint Administrator, In Progress, 2025-01-01
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Awards Activities
Received Twice for outstanding and timely support during monthly and quarterly Windows Server patching cycles, ensuring high compliance and Zero Critical failures.
Personal Information
Title: SCCM ADMINISTRATOR
Timeline
SCCM ADMINISTRATOR
HCL Technologies
01.2022 - Current
Bachelor of Technology (B.Tech) - Electronics & Communication Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Accomplishments
- Supervised team of 6 staff members.