RAVI KANUBHAI PATEL
Dispatcher
Prathna Elegance, Near Vandemaram Icon Gota,GJ
Summary
At H&R, I excelled as a Dispatcher, enhancing vehicle coordination and reducing dispatch errors by implementing a rigorous verification system. Skilled in CCC and proficient with Windows XP, I significantly improved data tracking and customer account management. My keen attention to detail and strong internet skills contributed to a more accountable and efficient dispatch process.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispatcher
H&R
01.2022 - 12.2023
- Monitored vehicle locations to coordinate timely arrivals.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed customer accounts and invoicing.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
Office Assistant
H&R
01.2014 - 12.2018
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
BBA -
Sheth Shri K.J Patel BBA College
Kadi,Mehsana 10.2013
HSC -
Globle International School
Ahmedabad03.2010
SSC -
Shardaba High School
Gandhinagar03.2008
Skills
- Work order management
- Database updates
- Call handling
- Processing orders
- Work order generation
- Paperwork processing
CCC,
WINDOWS XP INSTALLATION,
INTERNET
Languages
Gujarati
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Certification
CCC
Course on Computer Concepts
(Feb 2015 to March 2015)
Timeline
Dispatcher
H&R
01.2022 - 12.2023
Office Assistant
H&R
01.2014 - 12.2018
BBA -
Sheth Shri K.J Patel BBA College
HSC -
Globle International School
SSC -
Shardaba High School
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