Ravi Kapoor
Functional Lead
Dombivli,MH
Summary
Over 13 years of experience in project management and system implementation within a global environment. Proven expertise as an SAP FI Consultant, specializing in the implementation, configuration, and support of SAP financial modules. Strong analytical skills and attention to detail have led to successful process improvements and high-performance team development. Effective communicator with a track record of building relationships and driving project success.
Overview
20
20
years of professional experience
Work History
Functional Lead
Cognizant Technology Solutions
Mumbai
06.2019 - Current
- Collaborated with clients to determine software system requirements for optimal solutions.
- Served as Subject Matter Expert for Robotic Process Automation in Material Master processes.
- Analyzed data trends, identifying opportunities for process enhancements and innovation.
- Created Business Requirements Documents and change requests for system improvements.
- Conducted user acceptance testing, reporting defects during the evaluation phase.
- Executed end-to-end functional testing, documenting bugs for development team resolution.
- Updated pricing in SAP ECC using T-code VE88 and ZPR3 commands.
- Prepared user manuals and facilitated training sessions for key and end users.
Subject Matter Expert
Cognizant Technology Solutions
Mumbai
06.2018 - 05.2019
- Supported OCR rollout as a subject matter expert, leading a team of five analysts to implement for US region.
- Conducted comprehensive As-Is study, analyzing current business processes and identifying pain points.
- Prepared process flow maps and presentations for As-Is findings, securing client buy-in before finalizing documentation.
- Developed To-Be design aligned with client's best practices, facilitating brainstorming sessions for validation rules.
- Documented and shared validation rules with automation team, ensuring alignment for OCR and document processing.
- Presented To-Be solution to client, addressing challenges and modifying as necessary to secure approval.
- Gathered requirements from document processing team, liaising with IT for access and setup issues.
- Conducted end-to-end functional system testing, preparing training materials and plans for user training.
Lead Master Data Management
Cognizant Technology Solutions
Mumbai
06.2014 - 05.2018
- Created, updated, and extended Material Master in SAP for Sales Organizations and Plants.
- Validated monthly reports from SAP against created, extended, or updated materials.
- Executed batch derivation and material inspection characteristics in SAP.
- Performed bulk updates of Material Master through Excel uploads.
- Conducted data management activities: scrubbing, transformation, investigation, validation, de-duplication, accessibility analysis, and alignment.
- Verified output from BOT following creation or extension of Material Master.
Data Steward
Cognizant Technology Solutions
Mumbai
09.2008 - 05.2014
- Aligned doctor territories with ZIP codes for equitable incentive distribution.
- Managed ongoing customer relationships, maintaining monthly performance metrics.
- Merged and unmerged records to eliminate data duplication of healthcare professionals.
- Updated licenses and expiration dates of healthcare professionals for product sampling.
- Coded books according to client specifications for geographic-based incentive distribution.
- Maintained and updated datasets weekly for Tier I clients to inform business strategy.
- Generated weekly, monthly, semi-annual, and annual reports through mainframe networking.
Analyst
Eclerx
11.2007 - 06.2008
- Market research on product portfolio, company profile, market size, major market players, forecast industrial growth prospects, competitive analysis, and new industrial trends
- Improve lead generation through effective web research by using D & B viz. Hoovers, Factiva, Onesource, Reuters
- Prepare weekly & bi-weekly status reports for client as well as senior management
- Understand client needs with respect to business development
Jr. Executive
HAPAG Lloyd IT Services Pvt. Ltd (Formerly CP SHIPS Pvt. Ltd)
12.2005 - 05.2007
- Releasing shipment as per the client defined SLA
- Handle priority shipments of US/Canada for Proper customs clearance
- Check shipments to comply with Custom rules & regulations for custom transmission
- Monitor & track shipments as per Vessel schedule
- Handle Dangerous goods/Refer/LCL/Break bulk/LCL shipment related bills of lading
- Contact customer to send Shipping Instructions and shipment related documents
- Handle customer Corrections & Queries
- Coordinate with Sales team for Demurrage/Detention related issues
- Creation of Bills of Lading (Master bills/House bills) in the system
Education
Executive MBA - General Studies
Institute of Technology Management
Thane04-2012
Bachelor of Science - Botany
Mumbai University
University Of Mumbai03-2005
Skills
- Business domain consulting
- Data analysis
- SAP ECC expertise
- Billing and invoicing
- User acceptance testing
- Functional testing
- Business analysis
- Robotic process automation
- Business requirement documentation
- As-is study analysis
- To-be solution design
- Process mapping
- System implementation support
- Production support
- Training management
- Training strategy development
- Test case and scenario creation
- Project management
- Capacity planning
- Leave management
- Audit participation
- Process improvement initiatives
- Project coordination
- Status reporting and updates
- Microsoft Office Suite proficiency
- Mainframe systems knowledge
- BMC Remedy usage
- Informatica MDM proficiency
Accomplishments
- Acknowledged with the Wah and Pheonix award in the organization
- Acknowledged with the certificate of excellence - 'Team of the quarter' award in the organization
- Acknowledged with the Working as One in the organization
- Acknowledged with the Community Catalyst in the organization
- Acknowledged with 'Train the Trainer' certification in the organization
Technology Tools
Microsoft Visio, MS office 2010, Microsoft Project, SAP ECC, Mainframe, BMC Remedy, Informatica MDM
Languages
- Punjabi
- Hindi
- Marathi
- English
Project Management
- Project Billing & invoicing
- Resource management & Allocation in HCM
- Team Leave Management
- Participate in audit
- Rights Access management
- Drive Process Improvement
- Status reporting
Personal Information
- Passport Number: V2984284
- Date of Birth: 09/13/82
- Nationality: Indian
Timeline
Functional Lead
Cognizant Technology Solutions
06.2019 - Current
Subject Matter Expert
Cognizant Technology Solutions
06.2018 - 05.2019
Lead Master Data Management
Cognizant Technology Solutions
06.2014 - 05.2018
Data Steward
Cognizant Technology Solutions
09.2008 - 05.2014
Analyst
Eclerx
11.2007 - 06.2008
Jr. Executive
HAPAG Lloyd IT Services Pvt. Ltd (Formerly CP SHIPS Pvt. Ltd)
12.2005 - 05.2007
Executive MBA - General Studies
Institute of Technology Management
Bachelor of Science - Botany
Mumbai University
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