Ravi Kapoor
Professional Services Manager
Pune
Summary
Dynamic Project and Delivery Leader with 13+ years of experience across procurement operations, consulting, and enterprise SaaS implementations. Currently leading global Ivalua S2P programs as a Professional Services Manager, managing complex multi-workstream implementations across APAC and international markets.
Strong expertise in stakeholder management, delivery governance, solution design, and cross-functional team leadership. Proven ability to drive end-to-end program delivery, enable procurement transformation, and lead high-performing teams in global enterprise environments.
Overview
3
3
Languages
16
16
years of professional experience
Work History
Professional Services Manager
Ivalua
03.2020 - Current
- Spearhead end-to-end delivery of large-scale multi-workstream Ivalua S2C and P2P implementations across APAC and other global regions for diverse industries — managing processes from initiation through go-live and post-implementation stabilization.
- Establish and oversee project scope, timelines, deliverables, and resource plans across multiple programs to ensure on-time and within-budget delivery adhering to project governance and quality standards.
- Managed multi-country, multi-entity rollouts within single programs, ensuring compliance with regional regulatory requirements and alignment with local procurement policies and organizational structures.
- Lead and mentor a team of implementation consultants, building regional delivery capability and a high-performance culture.
- Conduct requirement-gathering workshops across business, IT, finance, product, and engineering teams, translating needs into BRDs, FSDs, and scalable solution designs.
- Architect Ivalua configurations and integrations with SAP and legacy procurement/finance systems
- Manage executive sponsors and client stakeholders throughout the lifecycle, presenting solution architecture and trade-off decisions and keeping expectations aligned.
Team Leader
TATA Consultancy Services
07.2015 - 02.2020
- Led strategic sourcing initiatives, including spend analysis, supplier evaluation, negotiations, and contract management.
- Managed end-to-end indirect procurement of IT hardware, software, and services with an annual spend of USD 8M+.
- Implemented process automation and continuous improvement initiatives, saving 40+ hours per month and improving operational efficiency.
- Collaborated with cross-functional stakeholders to deliver sourcing projects that enhanced alignment with business objectives.
- Developed vendor performance dashboards and MIS reports, creating executive presentations that facilitated data-driven decision-making.
- Collaborated with cross-functional stakeholders to deliver sourcing projects aligned with business objectives.
- Conducted audits and process reviews to improve procurement compliance and reduce PR-to-PO cycle time.
- Led knowledge transfer activities and mentored team members, strengthening team capability and driving operational excellence.
- Recognized with the Star Performer Award and Slide Master Award for outstanding performance and process innovation.
Engineer – Project
GHALSASI GROUP
05.2012 - 07.2015
- Managed end-to-end procurement activities, including strategic sourcing, RFx preparation, supplier evaluations, negotiations, and purchase order management to support project objectives.
- Supported site erection and commissioning activities, collaborating with cross-functional teams to ensure successful project delivery.
- Led Source-to-Contract (S2C) activities, ensuring compliance with organizational procurement policies and standards.
- Evaluated techno-commercial proposals and negotiated with suppliers to achieve optimal commercial outcomes.
- Supported site erection and commissioning activities, collaborating with cross-functional teams to achieve successful project delivery.
Assistant Proposal Engineer
THERMAX LTD
03.2010 - 09.2010
- Coordinated with engineering teams to develop competitive technical and commercial proposals.
- Managed RFQ preparation, supplier evaluations, techno-commercial analysis, and vendor follow-ups to ensure bid compliance.
- Coordinated with engineering teams to develop competitive proposals, enhancing bid quality and alignment with project specifications.
- Managed RFQ preparation, supplier evaluations, and techno-commercial analysis to ensure compliance with bid requirements.
- Participated in pre-bid technical meetings and collaborated with stakeholders to facilitate effective bid submissions.
Education
MBA - Operations
University of Pune
06-2012
B.E. - Production Sandwich
University Of Pune
06-2009
Skills
Ivalua S2C & P2P
Microsoft Project
SQL
Microsoft Office
Auto CAD
Accomplishments
Achieved 1st rank in Pune University in Final Year of Engineering
Achieved 1st rank in Pune University in Third Year of Engineering
Achieved 3rd rank in Pune University in Second Year of Engineering
Timeline
Professional Services Manager
Ivalua
03.2020 - Current
Team Leader
TATA Consultancy Services
07.2015 - 02.2020
Engineer – Project
GHALSASI GROUP
05.2012 - 07.2015
Assistant Proposal Engineer
THERMAX LTD
03.2010 - 09.2010
MBA - Operations
University of Pune
B.E. - Production Sandwich
University Of Pune