Ravi Karan Singh
Chandigarh
Summary
Dedicated professional offering several years of experience. Effective at independently planning and managing diverse business relationships. Proficient in time management with disciplined execution strategy. Demonstrated strong organizational skills and communication abilities.
Overview
16
16
years of professional experience
Work History
Cabin Crew Executive
Air India
Gurugram
01.2015 - 07.2025
- Providing the highest level of services in order to make passengers happy of the flight they had.
- Taking care of the Elite members on-board.
- Ensuring the Highest Standard of customer service to all Air India Guests.
- Perform Flying and Management Duties as Cabin executive which is an executive role and part of of the management.
- Communicate to crew all latest updates to procedures, special information, and important notification from management.
- Facilitated communication between management and teams to align goals effectively.
GSA-Front Office Operations
JW Marriot
Chandigarh
01.2014 - 12.2014
- Greeting Guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Taking care of email and messages of Guests.
- Processing guest payments.
- Coordinating with Concierge service for the Guests.
- Processing meal and beverage requests taking care of guests handling situations.
Cabin Crew
SpiceJet Airlines
New Delhi
01.2012 - 12.2014
- Conducted thorough aircraft preflight procedures to ensure a safe journey.
- Actively promoting safety and emergency procedures for the customers in order the flight Time Management.
- Assisted passengers stow carry-on luggage, with ability to increase luggage space by 15% through efficient showing techniques.
- Served meals and refreshments and provided exceptional service to Customers.
Industrial Trainee
The Oberoi Cecil Hotel
Shimla
01.2010 - 12.2011
Education
M.B.A. - Hospitality Management
Karnataka State Open University
MysoreP.G Diploma - Foundation in Travel and Tourism Management
IATA Training & Development institute
Montreal, CanadaB.Sc. - Hotel Management & Catering Technology
Chandigarh College of Hospitality, CGC
MohaliSkills
- CPR
- First Aid
- Tolerant
- Flexible
- Decision Making
- Problem Solving
- Conflict Management
- Conflict Resolution
- Management
- Customer service
- Leadership abilities
Training
- Health & Safety Level 1 & 2
- Aviation Security and Dangerous Goods
- First Aid
- Leadership Skill Enhancement
Timeline
Cabin Crew Executive
Air India
01.2015 - 07.2025
GSA-Front Office Operations
JW Marriot
01.2014 - 12.2014
Cabin Crew
SpiceJet Airlines
01.2012 - 12.2014
Industrial Trainee
The Oberoi Cecil Hotel
01.2010 - 12.2011
M.B.A. - Hospitality Management
Karnataka State Open University
P.G Diploma - Foundation in Travel and Tourism Management
IATA Training & Development institute
B.Sc. - Hotel Management & Catering Technology
Chandigarh College of Hospitality, CGC