Accomplished IT professional with a successful history of fostering collaboration among business and teams, encompassing engineering, build, support, implementation, and production support. Expertise lies in the Financial Services sector, specifically Capital Markets.
Overview
16
16
years of professional experience
Work History
Senior Consultant
NatWest
11.2020 - Current
Work with operations team to deploy and troubleshoot operational issues
Troubleshoot build and release management issues
Performed upgrades single handily from DEV and Non-Prod Env
Documented all solutions for issues occurred in SIT and UAT testing cycles
Delivered Upgrade proposals, reviewed with all business owners and IT teams
Planning and participating in organization level patch upgrades such as UNIX, DB and MQ
Coordination with infra teams in planning outage of murex environments
Hold retrospectives to improve release process, roles, procedure and documentation
Hands on Experience in working on version control systems like subversion, git and used source code management client tools like GitHub, Source tree and other command-line applications.
Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
Prioritized projects and project tasks depending upon key milestones and deadline dates.
Managed cross-functional teams to ensure timely delivery of high-quality solutions for various projects.
Senior Consultant
ICICI Bank Through Luxoft LLC
04.2020 - 11.2020
Providing support and handling environment related issues for ICICI bank in the version upgrade of V24 to V43
Setting for new environments for Performance Testing team
Documented all solutions for the issues occurred in SIT testing cycles
Prepared Run book for the dress rehearsal program in the weekends
Analyze and troubleshooting of Data mart reports.
Evaluated clients' needs and created plan of action to provide solutions.
Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
Senior Consultant
Jefferies LLC Through CAPCO
10.2017 - 03.2020
Providing end to end support on all Dev/SIT/QA environments including resolving day to day user issues and running EOD batches on environments whenever requested
Providing day and over-night (on-call) support for Murex EOD/Month-end batch jobs scheduled in TWS, this involves monitoring, fixing batch job failures, performing post run checks and report errors
Weekly deployment of murex changes on to Pre Prod environment and running EOD to ensure that there are no integration/regression issues before actual implementation of these changes
Coordinating with dev team/change owners in event of job failures to prevent similar issues occurring in production environment
Conducted business requirement(s) gathering and review meetings
Allocation of environments to new projects, individual development/testing teams
Maintaining inventory of environments, frequent audit on usage of environments to ensure that are used optimally
Performed upgrades single handily from DEV and Non-Prod Environment
Documented all solutions for issues occurred in SIT and UAT testing cycles
Delivered Upgrade proposals, reviewed with all business owners and IT teams
Planning and participating in organization level patch upgrades such as UNIX, DB and MQ
Coordination with infra teams in planning the outage of murex environments
Monitoring the health of key environments, servers on a regular basis
Identifying any infrastructure related issues and raising them with the concerned teams to better improve performance and stability
Analyze & Troubleshoot Trade flow, Market-wire issues and Datamart End user reports
Deploying and testing the changes at UAT level, validating changes, moving tested QA changes to production
Providing support during DR Switch
Trade Purge, Market Data Purge, MxML Purge, etc
Weekly status reporting and risk analysis of the project
Prepared Run book for all of the dress rehearsals & go-live weekend.
Technology Lead
Commerzbank AG Through Infosys
10.2015 - 10.2017
Trade Floor support for Summit System application
Regional APAC support Lead
Responsible for providing technical production support services for applications that run for Derivatives business of Commerzbank
Monitoring batch and interface processes and take remedial action where necessary according to predefined SLA
Production Support Incident Logging and Tracking and provide MIS and Trend Analysis
Perform configuration, housekeeping and data changes to system
Liaise with IT Infrastructure to resolve database and infrastructure issues
Liaise with service providers to resolve issues
Outage Management and provision of incident outage reports.
Maintained exceptional uptime of 99% for Summit Environment availability to sustain continued operations at CommerzBank
Project Lead
Deutsche Bank Through HCL Technologies Ltd.
11.2008 - 10.2015
Responsible for providing technical production support services for applications that run for Derivatives business of Deutsche Bank
Investigation on Trade Capture Issues, solving issues relating to accounting, document generation, feed Issues
Monitoring batch and interface processes and take remedial action where necessary according to predefined SLA
Handling of Bulk Activities like Trioptima, Unwinds and Book Move's through scripts as business cannot handle it manually
Production Support Incident Logging and Tracking, and provide MIS and Trend Analysis
Involved in Coordination and planning with different teams for production releases
Developing applications on day-to-day user and client interaction and system checks
Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
Increased stakeholder engagement by conducting regular status updates and addressing concerns proactively.
Education
Bachelor of Technology - Mechanical Engineering
JITM
Odisha
Skills
Extensive experience in understanding big picture, delivering projects from hardware procurement through implementation and providing post go-live support
Flexible, proactive and self-motivated with proven ability to assimilate and apply information rapidly and effectively
Consistent in demonstrating integrity, fairness and professional conduct
Strong collaborating skills
Experienced in handling stressful situations
Murex 31x
SummitV38
Oracle
Sybase
Shell Scripting
JIRA
Confluence
Tortoise SVN
GIT
Team city
Bit Bucket
ERWIN ERX35
HTML
Beyond Compare
WinScP
Jenkins
Ansible
MxConfig
MxPipeline
Accomplishments
Coordinate internal resources and third parties/vendors for the execution of projects
Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
Use and continually develop leadership skills
Working as Change/Release Manager for Murex-Jefferies from Offshore
ITIL V3 and Scrum Master Certified
Deep understanding of MxConfig and ability to treat Murex config as code.
Excellent understanding of the end to end continuous integration process and capable of implementing the process from a Murex perspective.
Comfortable in working across the entire spectrum of the CI/CD tool stack
Well versed in the Git branching strategies for Murex
Good Understanding of end to end Automation Testing via MXTEST(ONYX) for Murex Functional core modules like (Trade Insertions/Verfications,Events, OSP Validations,Simulation views)
Help define and implement to compare the EOD Reports between Source and Target environments using ONYX for regression testing during binary upgrades
Financialskills
Migrations / Upgrade and Environment Management, Backoffice