Ravi Kumar
Lead Bihar
Khagaria,BR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Lead Bihar
Shad0wfax Technology Pvt Ltd.
, Bihar
03.2022 - Current
- Collaborated with team members to achieve target results.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Improved operations through consistent hard work and dedication.
- Handling vendor and own hub Management at Bihar
- Ensure 100% accuracy in inventory in parner and own hub.
- To conduct operation of entire Bihar
- Participated in team-building activities to enhance working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Hub Operations Manager
Udaan
Sahrsha And Banka, Bihar
06.2019 - 03.2022
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Eased team transitions and new employee orientation through effective training and development.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Created and implemented aggressive action plan to address pressing cost control needs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Supervisor
Ecome Express
Katihar , Bihar
01.2019 - 01.2020
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
Team Leader
N Tex Transportation Pvt Ltd
Khagaria, Bihar
01.2017 - 01.2020
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Cross-trained and provided backup support for organizational leadership.
Skills
Employee reviews
Inventory management
Relationship building
Coaching and mentoring
Employee scheduling
Budget development
Business Development
Staff training/development
Scheduling
Effective leader
Delegation
Planning and Coordination
Conflict Resolution
MS Office
Computer Skills
Interpersonal Communication
Timeline
Lead Bihar
Shad0wfax Technology Pvt Ltd.
03.2022 - Current
Hub Operations Manager
Udaan
06.2019 - 03.2022
Supervisor
Ecome Express
01.2019 - 01.2020
Team Leader
N Tex Transportation Pvt Ltd
01.2017 - 01.2020