Ravi Kumar
Saharsa,BR
Summary
Dynamic Sales Manager with a proven track record at Pranik Life Science, adept in Staff Management and New Business Development. Excelled in boosting sales through innovative market research and robust client relationship management. Spearheaded a mentoring program at Jai Shankar Enterprises, enhancing team performance and customer satisfaction. Achieved significant sales growth by leveraging sales operation skills and strategic customer engagement. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
15
15
years of professional experience
Work History
Sales Manger
Pranik Life Science
11.2022 - 03.2024
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Organized promotional events and interacted with community to increase sales volume.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Business Owner
Jai Shankar Enterprises
09.2017 - 03.2020
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Insurance Advisor
Reliance Life Insurance
04.2009 - 05.2015
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Tracked insurance claims to help policyholders settle claims, increasing customer satisfaction.
- Provided quotes and promoted products for building, contents and vehicle insurance.
- Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
- Used sales tactics and client relationship building techniques to reach monthly, quarterly and annual sales goals, boosting sales.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Education
High School Diploma -
M R College
Biratpur, India06.2000
Skills
- Staff Management
- Market Research
- Sales operation
- New Business Development
- Client Relationship Management
- Order Management
Languages
Hindi
Advanced (C1)
English
Beginner (A1)
Timeline
Sales Manger
Pranik Life Science
11.2022 - 03.2024
Business Owner
Jai Shankar Enterprises
09.2017 - 03.2020
Insurance Advisor
Reliance Life Insurance
04.2009 - 05.2015
High School Diploma -
M R College
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