RAVI KUMAR
Pathankot
Summary
Dedicated and detail-oriented professional with a solid background in backend operations, data analysis, payment processing, and IT support, seeking to leverage my skills in a visa and immigration company. Proficient in managing complex processes, resolving issues, and providing dependable support, I excel in ensuring accuracy and efficiency in high-stakes environments. Known for excellent communication, strong analytical skills, and a commitment to operational excellence, I aim to contribute effectively to a team focused on delivering seamless immigration services and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Analyst and Back End Operation Management
VISIONWAY IELTS and Immigration Pvt Lt
04.2023 - Current
- Flywire Payment System: Proficient in managing and processing payments through the Flywire system.
- Immigration Rules: Knowledgeable about immigration rules and regulations, aiding in visa and admission processes.
- Data Analysis: Experienced in data analysis and interpretation to support decision-making processes.
- IT and Software Maintenance: Competent in hardware and software maintenance, troubleshooting technical issues efficiently.
- Programming: Knowledge of HTML, CSS, and Python.
- Teaching: Good teaching skills, capable of simplifying complex concepts for better understanding.
- University Score Criteria: Familiar with international university admission requirements and score criteria.
- Backend Operations & Payment Processing: Efficient in managing backend operations, including processing and managing tuition fee payments, handling refunds, and resolving payment-related queries.
- Counselor Coordination: Experience in working cooperatively with counselors to ensure smooth student processing and support.
- Testing & Troubleshooting: Knowledgeable in testing software functionality, resolving technical issues, and ensuring operational efficiency.
- Artificial Intelligence (AI): Fundamental knowledge of AI concepts and applications in data analysis and process automation.
- Microsoft Excel: Proficient in Excel for data analysis, reporting, and managing large data sets effectively.
- GST, PAN, and Government Document Processing: Experienced in handling GST and PAN processes and proficient in processing official government documentation.
- Computer Software & Networking: Skilled in troubleshooting computer software issues and managing network systems to ensure seamless operations.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
Computer Teacher
Kishor Bharti School
08.2022 - 02.2023
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Planned and implemented curriculum to teach up-to-date technology to 100+ students.
- Maintained orderly classroom stocked with appropriate supplies.
Education
Bachelor of Technology - Computer Science And Engineering
IK Gujral Punjab Technical University
Jalandhar, India08-2023
12TH - Science
Meritorious School
Jalandhar06-2019
Skills
- Gap analysis
- Defect tracking
- Visual data representation
- Data filtering
- Microsoft Access
- Communication
- Adaptability
- Microsoft Excel & Microsoft Office
Certification
- Certificate in Python Programming, Solitaire infosys
- Certificate in Soft Skills, LPU University
- Certificate in Science Project, awarded by the Government of Punjab
Additional Information
- Hardworking & Smart Worker: Combines diligent effort with strategic planning to achieve optimal results.
- Honest & Punctual: Known for reliability, integrity, and consistently meeting deadlines.
- Creative Thinker: Brings innovative solutions to challenges, enhancing team processes and outcomes.
- Logical & Analytical Mindset: Excels in evaluating data and situations logically to drive effective solutions.
Languages
English
Upper intermediate (B2)
Punjabi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Software
Artificial Intelligence
Microsoft Excel & Microsoft Office
MoneyHop
CRM
Flywire
Convera
PayMyTuition
Microsoft Teams
Interests
- Traveling: Passionate about exploring new places, cultures, and perspectives, enhancing adaptability and broadening worldview
- Learning New Facts: Enjoy discovering facts across various fields, boosting curiosity and critical thinking
- Computer Games: Engaged in strategy and puzzle games that stimulate problem-solving and improve focus
- Technology & Innovation: Enthusiastic about staying updated with technological trends, especially in AI and data analysis
- Teaching & Mentoring: Find fulfillment in sharing knowledge and fostering effective communication and leadership
- Creative Thinking: Engaged in activities that spark creativity and dynamic problem-solving abilities
- Outdoor Adventures: Enjoy hiking and sightseeing, building resilience and a love for nature
Timeline
Data Analyst and Back End Operation Management
VISIONWAY IELTS and Immigration Pvt Lt
04.2023 - Current
Computer Teacher
Kishor Bharti School
08.2022 - 02.2023
- Certificate in Python Programming, Solitaire infosys
- Certificate in Soft Skills, LPU University
- Certificate in Science Project, awarded by the Government of Punjab
Bachelor of Technology - Computer Science And Engineering
IK Gujral Punjab Technical University
12TH - Science
Meritorious School
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