Ravi Kumar

• Set up own ecommerce business and worked single handedly on all the requirements.
• Installed, configured, and updated WordPress core software as well as plugins and themes in order to maintain security and compatibility with the latest version of WordPress.
• Performed troubleshooting and debugging on existing WordPress sites to identify and resolve issues quickly.
• Managed inventory, quality and supply on daily basis.
• Tracked dispatch rate, return rate and overall health of the selling account.
• worked on shopify, wordpress, bootstrap and mysql.

• Deployed software updates and patches to ensure security and functionality.
• Provided technical support and troubleshooting assistance for software users.
• Tracked service requests through a ticketing system such as Remedy or Service Now.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Installation and troubleshooting of banking applications such as E_Kuber, Cts scanner, Idea-lag, flexcube etc.

Project and Details:

Hdfc Banking Project:

Ensuring the smooth workflow of banking employees on daily basis and providing support for the technical issues related to banking software's. Deployment of new patches, and new installations and troubleshooting of software issues.

Technologies Used:

Mysql, linux, service now,html, css, js, php

• Created websites using wordpress for different clients
• Managed databases and reports
• Automated Report Generation
• Also did some work in digital marketing setting up google ads campaigns for clients marketing
• Designed databases to store application data using SQL Server or mysql technologies.
• Collaborated with UI/UX designers to improve software usability and user experience.
• Developed, tested, debugged and documented software programs using php, JavaScript and HTML and CSS.

• Created dashboards/web-apps for data managing purposes
• Created Web-app For CRUD operations in database
• Created websites using wordpress, bootstrap and other technologies
• Extracting, Processing and Sharing meaningful insights of data to the clients and sales team
• Designed databases to store application data using SQL Server or MongoDB technologies.
• Developed, tested, debugged and documented software programs using python, php, JavaScript and HTML and CSS.

Project and Details:

Ad Fraud Detection Tool (mfilterit):

To protect advertisers against this fraud, we present a web-based cookie-less tracking solution which allows you to identify ‘First Time’ User fraud. Browser configuration settings (browser plugins), OS, system and http connections helps to identify/track a user uniquely with a high degree of accuracy.

Technologies Used:

PHP, python, HTML5, CSS, Java Script, My SQL

User’s Web Journey Tracking Tool (mTrackit):

Tracking of the user journey from click to sale and storing its data in database and then justifying the particular sale/purchase to the particular publisher.

Technologies Used:

PHP, My SQL,Ms-excel