Ravi Kumar
Bangalore
Summary
Dynamic Project Manager with extensive experience at American Express, adept in Agile methodologies and stakeholder management. Proven track record in delivering complex projects on time while ensuring regulatory compliance. Skilled in market research and risk management, driving innovative solutions that enhance product lifecycle and business growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Manager
American Express
Bangalore
09.2024 - Current
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Managed multiple projects with competing deadlines simultaneously.
- Advised other departments on best practices related to managing large-scale projects.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Project Manager
MAGENTA EV Solutions
01.2024 - Current
- Project Manager (Mobility and IoT)
- Manager for SAAS Product (IoT - Norminc) for Product Lifecycle and Strategies.
- Experience with Agile and Waterfall methodologies.
- Built the Organisational Visionary Product and Marketed it for Business Growth.
- Write user stories for battery R&D team, customers (Fleet Operators/Managers), After Sales and end users (drivers).
- Manage Telematics operations (Understand production requirements, procure, deploy, monitor and replace if required).
- Ability to perform customer visits to present our corporate and product presentation for the new customers and on time product demo, POC and successful order closing.
- Perform market research, competitive analysis, and customer insights to identify market needs, trends, and opportunities for new products.
- Work with required cross functional team to develop Go- to Market strategies product positioning, Promotional plans, better pricing to maximize the revenue growth.
- Integrating the Product LifeCycle with the Market and Business growth for best Profitability aspects and Strategies.
- Managing Stakeholders, understanding their requirements and pain areas, to solution the best result.
- Analytical and Statistical Evaluations for the deliverables.
Project Manager, Client Services
PHOTON Interective Pvt Ltd
05.2021 - 12.2023
- Work Profile : Project Manager
- Work as a Product Manager to define the product, ensure it is integrated into the program, and communicate the vision to the Agile team(s).
- Associated to major Products/Brands as L'Oreal , Garnier , JPMC , Baker&Taylor.
- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI.
- Manage entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product launch.
- Prioritize and make trade-offs based on understanding of strategies, budget, epics, enabler requirements, defects, dependent teams, goals and the value features and stories bring to customers and the business.
- Work with the team(s) to ensure all stories are supported, clear, and delivered in high quality.
- Advanced understanding of the Agile principles and methodologies and how they’re applied in workplace culture.
Business Analyst - Trainer
FREELANCER
06.2020 - 04.2021
- Role Work Profile Business Analyst - Trainer
- Certified Trainer for Business Analyst.
- Explaining the Core Analysis for Business Strategies and Analytics.
- Explaining the Prioritising Methods and Techniques.
- Grooming for Product Lifecycle and Strategies.
Assistant Manager - Product
ACKO General Insurance
11.2019 - 04.2020
- Role Work Profile Assistant Manager for Product (Enterprise Head)
- Manager for SAAS Product(New Region) and Product Lifecycle and Strategies.
- Experience with Agile methodologies such as Scrum, LEAN, Sitecore, etc.
- Integrating the Product LifeCycle with the Market and Business growth for best Profitability aspects and Strategies.
- Managing Products with Stakeholders on deadlines and involvement of utility and practices.
- Analytical Analysis and Statistical Evaluations.
Product Specialist/Team Lead
AMAZON Development Centre
01.2017 - 07.2019
- Role Work Profile Risk ANALYST ( Quality and Acquisition)
- Risk Analysis and Risk Control for Project TRMS.
- Team Manager for TRMS and assisted the team with Training and Support.
- Drive and Manage all Risk rated customer and Evaluate the Chargeback's and Sanction the Fraud pattern for Global Practice.
- Managing the Products User guidelines for high risk customers & Sanctioning them.
- Investigating the High-Risk Customers, for Fraud Transactions and Financial Crime prospect to automate and remove from System for Auto-Upgrade and recovery.
- Managing projects under tight deadlines and involvement of cross-functional stakeholders.
- Excellent analytical and problem solving skills.
- As a Management Information (MIS) support , helped team in preparing business data.
Business Analyst
HSBC Operations & Technology
01.2016 - 12.2016
- Worked as Business Analyst (Supporting QA - Manual)
- Work Profile: Analysing the KYC/AML details for the Risk Rated Customers from UK origin.
- Expertise in working on KYC, Client/Name Screening System (Security Code Data Matching) and Transaction Monitoring (Customer Activity Monitoring Program).
- Conducting End to End Remediation, Customer Due Diligence (CDD) for the Client.
- Expertise in working with Sanctions and AML Concepts.
- Worked as an AML/CDD Executive later promoted to Internal Quality delivering excellent work skills and then worked on Customer Responses as well.
INFORMATION PROCESS ENABLER(Analyst)
TATA CONSULTANCY SERVICES (TCS)
07.2012 - 11.2015
- Joined TCS and Completed Training Phase of 1 year for eServe TCS.
- Associated Project (eDFE)
- Role : Due Diligence for the Migrated Customers for the Client(eDFE) for Payments.
- Specialist user for major application as SAP CRM and SQL and ORACLE (backhand User).
- Suggested many Improvement Plans for the Profit and Growth as Six Sigma(intern) for the AVHT deprived of all the Categories processed in eDFE.
- Assigned as Trainer for the Project interface (Functional Area) for 8 consecutive batches.
- Handled Team(Last Trained Batch) with respect to the internal movement of the Team managers.
Education
BCA (Hons) -
BPPIMT
Kolkata01.2012
Class XII -
01.2009
Class X -
01.2007
Skills
- Project management
- Agile methodologies
- Product lifecycle management
- Stakeholder management
- Regulatory compliance
- Market research
- Project scope
- Risk management
- Project planning
- Presentations
- Conflict management
Certification
- PMP Certified
- Software Product Management
- Scrum Master Certification
- Agile with Atlassian Jira
Professional Highlights
Project Manager, 11, Project Management, Business Growth, Strategic Move, PMP Specialist, Product Development Lead, Agile SDLC, Scrum Ceremonies, Product Documentation, Stakeholder Management, Finance and Insurance Domain
Personal Information
- Age: 33
- Passport Number: Yes
- Father's Name: Late JAMUNA LAL
- Date of Birth: 02/05/92
- Gender: Male
- Nationality: INDIAN
- Marital Status: Married
References
References available upon request.
Timeline
Project Manager
American Express
09.2024 - Current
Project Manager
MAGENTA EV Solutions
01.2024 - Current
Project Manager, Client Services
PHOTON Interective Pvt Ltd
05.2021 - 12.2023
Business Analyst - Trainer
FREELANCER
06.2020 - 04.2021
Assistant Manager - Product
ACKO General Insurance
11.2019 - 04.2020
Product Specialist/Team Lead
AMAZON Development Centre
01.2017 - 07.2019
Business Analyst
HSBC Operations & Technology
01.2016 - 12.2016
INFORMATION PROCESS ENABLER(Analyst)
TATA CONSULTANCY SERVICES (TCS)
07.2012 - 11.2015
BCA (Hons) -
BPPIMT
Class XII -
Class X -
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