Ravi Kumar
Ghaziabad
Summary
Dynamic retail sales associate with proven expertise in cash handling and customer relationship management at a self-employed venture. Recognized for enhancing customer satisfaction through effective communication and resolving complaints. Skilled in point-of-sale systems and inventory management, consistently maintaining an organized sales environment and training new team members.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Retail Sales Associate Cashier
Self employed
Kannauj
08.2019 - 08.2024
- Assisted customers with product selection and inquiries.
- Processed transactions accurately using point-of-sale systems.
- Maintained clean and organized sales floor environment.
- Greeted customers and provided excellent customer service.
- Handled returns and exchanges according to established policies.
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
- Provided information about products and services to customers.
- Resolved customer complaints or referred them to management for resolution.
- Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
Retail Sales Associate Cashier
Self employed
Kannauj
08.2019 - 08.2024
- Handled customer complaints and provided effective solutions.
- Trained new employees on cash handling procedures.
- Greeted customers and provided excellent customer service.
- Handled returns and exchanges according to established policies.
Education
Bachelor of Science - Botany
Vijay Vidrohi College
Kannauj 08.2015 - 08.2019
RBSN Education Centre Tadaraipur Kannauj
KannaujSkills
- Point-of-sale systems
- Cash handling
- Inventory management
- Visual merchandising
- Customer relationship management
- Sales techniques
- Retail operations
- Effective communication
- Team collaboration
Languages
Hindi
First Language
Hindi
Beginner (A1)
A1
Timeline
Retail Sales Associate Cashier
Self employed
08.2019 - 08.2024
Retail Sales Associate Cashier
Self employed
08.2019 - 08.2024
Bachelor of Science - Botany
Vijay Vidrohi College
08.2015 - 08.2019
RBSN Education Centre Tadaraipur Kannauj