Ravi Kumar

• Managed and supported cloud-based infrastructure (AWS & Azure) ensuring high availability and performance
• Monitored applications and infrastructure using Datadog, AWS CloudWatch, Azure Monitor, and Application Insights, enabling proactive issue detection
• Performed log analysis using AWS CloudWatch Logs and Azure Log Analytics to troubleshoot production issues and conduct RCA
• Administered cloud resources across platforms:AWS: EC2, VPC, S3
  Azure: Virtual Machines (VM), Virtual Network (VNet), Storage Accounts
  
• Supported single-tenant and multi-tenant application environments
• Automated operational tasks using Ansible, improving efficiency and reducing manual effort
• Assisted in CI/CD workflows using GitHub Actions (basic exposure)
• Managed patching, compliance, and system hardening across servers
• Collaborated with DevOps and application teams for deployments and issue resolution

• Managed Active Directory and user access controls to ensure security and efficiency across the network.
• Administered file-sharing permissions and storage allocations, optimizing access and team collaboration.
• Conducted patching for both physical and virtual servers, maintaining system integrity and performance.
• Monitored server and network alerts to preemptively address potential issues, minimizing disruptions.
• Worked on the development and deployment of new server builds, enhancing network infrastructure, and capacity.

Tools: - VMware, Active Directory, Ansible, BladeLogic, ILO, Azure