RAVI KUMAR SAH
Application Specialist
Gurgaon,Haryana
Summary
To work with a progressive organization gives me the scope to update my knowledge and skills in accordance with the latest trends and to be a part of the team that dynamically works towards the growth of the organization and gain satisfaction thereof.
Presently working as Application Specialist for Sysmex India Pvt. Ltd. Specialized in In-Vitro Diagnostic field with North region approach. Good communication and good relationship with customers. Reliable and dependable in achieving objectives; hard working. Good interpersonal skills: working well with others, motivating and encouraged. Excellent team player with proven ability to work consistently towards team building and attaining goals.
Overview
11
11
years of professional experience
2018
2018
years of post-secondary education
2
2
Languages
Work History
Application Specialist
Sysmex India Pvt. Ltd.
Gurgaon
09.2022 - Current
- Responsible for Application support in assigned area of Delhi & NCR but being part of the North Team, have explored the north region.
- Provide Technical support to the customers.
- Resolve all types of technical issues & troubleshooting in the field.
- Product Validation – As per customer protocol based on revised ISO 15189:2022.
- Product promotion with technical details.
- Technically strong it will help to close the deal as well.
- Team building and management.
- Product line: - Hematology, Coagulation, Urine analyzer & Flow Cytometer ( CyFlow Counter).
Application Specialist
Transasia Bio-Medicals Ltd.
03.2021 - 09.2022
- Responsible for Application support in assigned area.
- Provide Technical support to the customers.
- Resolve all types of technical issues & troubleshooting in the field.
- Product Validation – Work in close coordination with R & D and QC team to validate the products.
- Product promotion with technical details.
- Technically strong it will help to close the deal as well.
- Team building and management.
- Product line: - Biochemistry, Hematology, Immunoassay, Coagulation, HbA1c analyzer, Urine analyzer.
Application Specialist
Rapid Diagnostic Group of Companies
New Delhi
09.2018 - 03.2021
- Responsible for Application support in assigned area.
- Provide Technical support to the customers.
- Resolve all types of technical issues & troubleshooting in the field.
- Product Validation – Work in close coordination with R & D and QC team to validate the products.
- Product promotion with technical details.
- Technically strong it will help to close the deal as well.
- Team building and management.
- Product line: - Biochemistry, Hematology, Immunoassay, Coagulation, HbA1c analyzer, Urine analyzer.
- Increased customer satisfaction ratings through prompt resolution of technical issues via phone, email, or onsite assistance.
- Created manuals and published guidelines for proper use of systems.
Scientific Officer
Columbia Asia Hospital- Gurgaon
05.2017 - 09.2018
- To maintain Quality Control and Quality Assurance of tests and machines.
- Reviewing maintenance schedule for instruments and troubleshooting.
- Validation of instruments, parameters.
- Performed stat and routine testing on a variety of specimens quickly and accurately.
- Responsibility of EQAS (External Quality Assurance Service).
- Maintain QC data, QC failure logs, calibration data and other logs.
- Reagent selection and validation.
- Preparing for External and internal audit.
- Record maintenance of all Reports and documents.
- Interaction between companies, applications and engineers.
Jr. Scientific Officer
F.M.R.I (S.R.L)- Gurgaon
08.2014 - 04.2017
- Maintain QC data, QC failure logs, calibration data and other logs.
- N.A.B.L audit document preparation.
- Performed stat and routine testing on a variety of specimens quickly and accurately.
- Maintained lab equipment and troubleshoot/resolved instrument problems.
Education
BSc - MLT
NIMS University
DMLT - undefined
Punjab Technical University
12th - undefined
JAC Board
10th -
CBSE Board
Barora Area, Dhanbad 04.2008 - 01.2009
Skills
Technical support
Customer education
Expert troubleshooting
Product demonstrations
Teamwork
Multitasking
Adaptability and flexibility
Additional Information
Technically good in different product lines., Experience of high-end automated analyzers., Strong customer relationship.
Personal Information
- Date of Birth: 04/24/94
- Marital Status: Married
Timeline
Application Specialist
Sysmex India Pvt. Ltd.
09.2022 - Current
Application Specialist
Transasia Bio-Medicals Ltd.
03.2021 - 09.2022
Application Specialist
Rapid Diagnostic Group of Companies
09.2018 - 03.2021
Scientific Officer
Columbia Asia Hospital- Gurgaon
05.2017 - 09.2018
Jr. Scientific Officer
F.M.R.I (S.R.L)- Gurgaon
08.2014 - 04.2017
10th -
CBSE Board
04.2008 - 01.2009
DMLT - undefined
Punjab Technical University
12th - undefined
JAC Board
BSc - MLT
NIMS University
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