• Security Operation Center operator with 5+ years of progressive years in aerospace and real estate industry.
• Demonstrated excellence in Security operation center, physical and automation security, managing emergency preparedness and response.
• Skilled in implemented robust report structure, QR Patrol Application, Biometric Attendance management & leveraging security automation technology.
Security Operations center
o Alarm Monitoring: Quickly identify and address security breaches, coordinating actions to mitigate threats.
o Video Surveillance: Operate and maintain video surveillance systems, monitoring live feeds, reviewing footage, and ensuring optimal functioning of all CCTV cameras to detect any suspicious activities or breaches.
o Access Control Management: Administer and oversee access control systems, ensuring only authorized individuals gain access to restricted areas, and enforcing security protocols.
o Reports: Incident report, Automation Report, Daily security reports (DSR), Monthly Security MIS.
o QR Patrol: Mobile Application Management: Proficient in configuring and managing QR Patrol, a cloud-based workforce management and security application.
Real-Time Monitoring: Skilled in using QR Patrol for real-time location tracking and activity monitoring to enhance operational efficiency.
Reporting: Expertise in handling incident reports, Mis-Scan report, with multimedia attachments via the QR Patrol system.
o Automation Challenges: Identify system issues and suggest improvements to management.
Conducted regular health checks for security systems.
Emergency Preparedness:
o Annual Training Calendar: Preparing annual training & Drill calendar and also prepare tracker for calendar. Preparing weekly, monthly and quarterly progress report.
o Training: Coordinate with management to conduct training sessions for security guards to enhance operational effectiveness and adherence to safety protocols.
Coordinate with management to conduct emergency.
preparedness training for staff and first responders.
o Drills: Organized fire safety drills according to compliance.
o Emergency Response: During emergency situations, providing immediate support, coordinating emergency services, and ensuring swift resolution of incidents.
Procurement & Billing
o Attendance management: Prepare monthly roster based on availability and update in Biometric to enhance the operation. Manage Leave to ensure smooth operations.
Implemented and managed biometric attendance systems to streamline time tracking and eliminate discrepancies.
Monitoring and ensuring the accuracy of biometric attendance records for payroll and compliance purposes.
o Procurement process: Managed procurement of security-related equipment and consumables, optimizing costs while maintaining quality standards.
Security management
Currently preparing for the ASIS (APP) exam, focusing on advancing knowledge in security management, risk assessment, emergency response, and security operations.