Ravi Prakash

• Lead and manage a team of 24 professionals, ensuring the efficient and effective operation of the branch.
• I actively participate in field sales and personally engage with customers, especially those with a negative outlook, converting them into positive leads and ensuring successful sales. I also focus on training new executives, equipping them to achieve their targets. Whenever they face challenges, I provide timely resolutions to help them succeed.
• Develop and implement sales strategies to meet monthly, and quarterly targets.
• Conduct daily activity reviews with team members, providing continuous feedback and support to ensure targets are met and performance is optimized
• Drive new customer acquisition, enhancing client relationships, and delivering tailored solutions to meet their business needs.
• Monitor branch operations to ensure compliance with company policies and procedures, optimizing workflow for maximum efficiency.
• Work closely with senior management to develop branch-specific marketing and sales initiatives.
• Lead the resolution of customer complaints, maintaining a high level of customer satisfaction and loyalty.
• I was chosen to manage the channel business for IndiaMART when it was launched as a new vertical, given my consistent success in in-house sales. In the very first month, I surpassed the target of 40 units by achieving 50 units. Under my leadership, the channel business saw continuous growth. I was also entrusted with the responsibility of expanding the channel network, successfully opening a new channel in Mira Road.
• Prepare and present reports on branch performance, providing insights and recommendations for future strategies

• Lead and implement SEO strategies for clients across industries, improving their Google search rankings, and ensuring top-tier listings on relevant search engine result pages (SERPs).
• Design and implement 360-degree virtual tours for clients, enhancing user engagement and providing an immersive digital experience that drives customer interest.
• Collaborate with clients to create personalized digital marketing strategies based on their business goals and target audience.
• Provide detailed monthly performance reports and digital marketing analytics, highlighting improvements and areas for further optimization.

Manager (Client Acquisition) in the B2B field sales, and responsible for business generation from the database.

Handling channel partners and generating revenue through sales.

Proven expertise in B2B sales.

Handling a team of two team leaders and eight executives operating in Mumbai.

Team handling, training, monitoring, and analyzing their performance for target achievement.

Target setting and achievements.

Direct customer engagement and customer retention through various activities, like telecalling and meeting directly with customers.

Marketing analyses, data collection, and preparing reports.

Being a team leader, dealing with all the issues that arise from customers to staff.