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Analytical and results-oriented professional with experience in P&L analysis, revenue optimization, and business reporting. Skilled in SQL and data-driven decision-making, with a focus on improving product activation, streamlining costs, and identifying growth opportunities.

Results-driven Business Analyst and TOS Automation Specialist with over 14 years of experience in delivering end-to-end implementations, interface integration, and operational optimization in terminal environments. Insightful in identifying business opportunities, analytical in development of automation models, strategic in the creation of commercial plans, and fierce in tactical execution to meet key performance metrics. Extensive experience in performing interface and gap analysis across various terminals and terminal systems like TOS,IoT,ECS,OCR, leading automation testing using Groovy DSL with BDD/TDD, and executing Live Equipment Testing (LET) and Go Live deployments.

Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

An experience Business Analyst with extensive hands-on experience in defining business scope, requirement gathering and elicitation process, developing functional and technical specifications, defining workflow, resource management, creating use case documents, data analysis, facilitating development and testing teams throughout the Software Development Life Cycle (SDLC) using Scrum, waterfall and agile methodologies. Proficient in eliciting requirements using JAD sessions, Requirement Workshops, Questionnaire, and Survey to understand the business process and stakeholders. Proficient in UML Modeling like Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Class Diagrams using Rational Rose and MS Visio and Process Workflow Diagrams using Business Process Modeling Notation Experience in implementing Campaigns and Personalization frameworks for multiple channels (email, web etc.) using Adobe Suite (Adobe Campaign, Adobe Analytics, Adobe Marketo etc.). Provide detail for the OpenText RFP describing vendor project status expectations securing the ability to monitor vendor performance. Experience with various tools for planning, tracking, and managing projects such as Jira. Hands on experience in Microsoft SharePoint and MS Office (Excel, Outlook, Access, PowerPoint, Word, and Visio) Experience in writing SQL queries while working with databases-MySQL, MS Access, SQL Server for data verification and manipulation. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proficient in all cycles of test life cycle from test planning to defect tracking and managing defect life cycle using Jira. Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users as well as trained users to use the system configured. Outstanding Leadership Skills, Communication Skills, strong analytical skills, and a motivated, organized team player in monitoring and controlling scope, risk, issues, dependencies with insight adapted for learning and implementing.

Results-oriented Business Analyst with 4+ years of experience delivering process improvement, requirements gathering, and stakeholder engagement across the financial, media, and energy sectors. Skilled in Agile and Waterfall methodologies, process mapping (AS-IS/TO-BE), and driving digital transformation initiatives. Adept at using tools like Jira, MS Visio, SQL and Excel to support business change. Known for translating business needs into structured solutions and enabling data-driven decision-making.

Ravi Raj Renu

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Business Analyst

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Business Analyst

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