Ravi Ramananda
Bangalore
Summary
Experienced with strategic business planning and operational management. Utilizes analytical and problem-solving skills to optimize financial performance and drive growth. Track record of effective leadership and team collaboration in achieving organizational objectives.
Overview
19
19
years of professional experience
10
10
Certification
Work History
Assistant Vice President Infrastructure
Canara HSBC Life Insurance
Bangalore, India
11.2020 - Current
- Adhered to social distancing protocols and wore mask or face shield.
- Used coordination and planning skills to achieve results according to schedule.
- Developed team communications and information for meetings.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Collaborated with team members to achieve target results.
- Successfully Driven the Project of Digital Optimization and Enhancement.
- Support 24
- 7
- 365 Data Center
- Expert experience in configuring VIO Server and VIO clients.
- Successfully driven and deployed Virtualization Environment on-premise
- Migration of On-Premise Citrix to AWS.
- Creation of RFP and standardization as per he MEITY Code.
- Creation of Cloud infrastructure of EC2, RDS, EKS, WAF, Security Groups,VPC configuration, Account addition and Deletion. IAM Role Management and Backup on AWS.
- Enhancement of End User experience to Citrix Work Space.
- Migration and upgradation of Storage and IBM Power AIX Servers with Power HA.
- Integration of Aspect - Call Center for the recording to the On-Premise.
- License Management of Infra components.
- Leading patch Management and enhancement through Big Fix.
- Leading the VAPT team for identifying the vulnerability and closure of the same.
- Inter-City Data Center Migration with minimal downtime to the business.
- Handling end to end user management.
- Handling O365 User management on Azure, AAD and Office portal.
- Successful completion of 10 IT-Business Project in 7 Months and retained S+ rating with company retention LTIP for 3 years.
- ITIL Foundation certified.
- Pursing SIX Sigma - Black Belt Certification
- AIX Certified Professional
- VMWARE Trained Professional
- AWS Trained Professional
- Cloud Infra Management Azure, OCI-C and AWS
- VMware Vsphere Migration and Management
Senior Consultant
CGI
Bangalore, IN
07.2016 - 11.2020
- Analyzed problematic areas to provide recommendations and solutions.
- Determined areas for improvement and implemented processes to alleviate problems.
- Streamlined key process for entire department by implementing method to improve efficiency.
- Monitored technology use and program functionality, updating programs and making changes to enhance output.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Client Handling in US, Canada and United Kingdom
- Managing Team on 20 Plus across the Technology
- Automation SPOC
- Migration handling from UNIX, Wintel and Storage Environment.
- Migration Planning from Physical to Virtual Environment
- PROJECT, SODEXO
- Lead Analyst in CGI working for the Cenovus. I have supported the client with the UNIX administration on AIX & Linux OS, which involves daily monitoring, server build activities, a complete control on the servers. Working on with Azure Build and deliverable. Addition responsibility of Oracle Cloud Administration on need basis. VMware Server Management. Creation, Cloning and Backup. On-premise to Azure cloud migration of Work Loads
- PROJECT, CENOVUS
- Lead Analyst in CGI working for the Cenovus Petroleum. I have supported the client with the UNIX administration on AIX & Linux OS, which involves daily monitoring, server build activities, a complete control on the servers
- PROJECT, SEARS
- Lead Analyst in CGI worked for the Sears Retails Sector. I have supported the client with the UNIX administration on AIX & Linux OS, which involves daily monitoring, server build activities, a complete control on the servers. Involved in Data Centre Migration. IBM Pure App Implementation, Configuration and Released for the BAU Support.
Senior Systems Specialist
IBM India Pvt Limited
Bangalore, India
09.2015 - 06.2016
- Provided faculty and staff with security software and network configuration support.
- Investigated and corrected problems with Server, Storageand other peripheral devices.
- Performed network security design and integration duties.
- Increased customer satisfaction by resolving issues.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Implementation of New and Onboarding of Servers and Storages
- Many handling the DR Environment on majority and DC
- Making the Best approach mode for the minimal downtime
- Solution and Troubleshooting on Virtual Server Recovery (Cloud) Infrastructure
- Troubleshooting on LVM, NIM, performing the Live Partition Mobility at the time of planned downtime, implementation and troubleshooting of PowerHA and VIO.
- Implementation of New Blade Chassis, Purflex 7389-DC Versions and Enterprise Version
- Configuration of the Qlogic Switch for the SAN Connectivity in the PureFlex and Network Mapping to the Blades.
- User management
- Best Practices Implementations in the AIX and Storage Environment.
- Implementation of the Storage of Family Storewize.
- SAN Switch Configuration, majorly involved in the Brocade.
- NIM Configuration Involved in the OS upgradation, Migration and Patch Management.
- Data Center Management.
- POC of New Hardware and technology in IBM and presenting the same to customers for on-boarding.
IT Production and Infrastructure Manager
PNB MetLife
Bangalore, India
02.2013 - 09.2015
- Provided onboarding and mentoring of newly hired employees, offering positive reinforcement.
- Responded to and remedied critical issues that could not be addressed by technicians.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Supported implementation of warehouse management system software applications to enable centralized management of tasks.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Configuration & Administration of HACMP Cluster with HACMP7.1.
- Expert knowledge on AIX NIM for unattended and multiple server install
- Expert experience in configuring VIO Server and VIO clients.
- Kernel parameter tuning
- Adding disks to a VIO server and allocating to client
- Micro Partitioning
- SUDO installation, Security administration and system hardening
- Monitor Resource Utilization and server health status
- Performance Tuning
- Working knowledge of POWER5 POWER6 and POWER7 servers. From Low end to High end servers.
- Health check for all the physical servers on daily basis.
- Cluster maintenance
- Device management, including adding, changing, and configuring physical and logical devices.
- User Management - Creating, maintaining, and removing users and groups. Security settings on user accounts and groups
- System Administration and performance monitoring Task on AIX servers.
- File system management using LVM
- User, Patch and Security Management, Problem determination.
- Networking, online troubleshooting for network and system, ensuring connectivity between servers
- HMC firmware, and HMC code been upgraded to from 5.x and 6.x to 7.x
- Periodically test cluster failovers on critical servers – fixing any issues with resource groups, configure new resources groups etc.
- Have diagnosed HBA cards, running wrap tests, replacing HBA cards in System p environment.
- Have replaced faulty disks, server operating system recovery (mksysb), perform any maintenance activities on server in maintenance mode.
- Applied APARs and fixes as per the requirement. Worked with NFS configuration and issues related to NFS
- Created new LPARs, VIOS server configuration and management. Allocating resources to LPAR with DLPAR technique.
- Working with paging spaces – creation, increase, decrease paging spaces as per the requirement.
- NFS Administration, exporting file systems, mounting exported file systems, working nfs daemons and fixing any mounting issues.
- HACMP Cluster Configuration, setting up new HACMP environment, Planning, Design, Configuring HACMP networks, Failover testing and verification, Cluster Synchronization, performing HACMP health checks – looking at cluster statistics, observing resource group status.
- HMC management, configuring new managed system to HMC from the scratch, HMC code update, HMC critical data backup, Capacity on Demand etc.
- LPAR operations including: scheduling operations, troubleshooting activation errors, configuring and using system profiles, and activating and shutting down partitions, Power on/off partitions.
- Dynamically add, remove and move resources in the LPARs.
- Dedicated and shared processors, virtual processors, processing unit, and allocation of processing power from the shared processor pool etc.
- Installing and configuring VIO Servers, building LPAR clients and sharing IO devices to LPARs.
- Installation and Administration of versions AIX (5.3, 6.1. 7.1, 7.2)
- Creating and Managing LPAR and DLPAR in shared environment.
- Patch management.
- AIX Logical Volume Management
- Configuration & Administration of HACMP Cluster
- Expert knowledge on AIX NIM for unattended and multiple server install
- Expert experience in configuring VIO Server and VIO clients.
- Kernel parameter tuning
- Micro Partitioning
- Working knowledge of POWER 5, POWER 6 and POWER 7 servers. From Low end to High end servers.
- Working with IBM Enterprise Storage DS8870, DS8300, DS8100 Involved in Customizing and Fine Tuning of the replication (Global Copy, Global Mirror / Copy Services)
- Actively participating in PPRC management in DS8K Storages and Part of involvement in EMC VNX Storages.
- Reducing the Global Foot Print in Storages and IBM AIX Server by implementation and planning of Virtualization in AIX, Storage and VMWARE.
- Working more into THIN Provisioning EASY Tier Technology
Senior Systems Engineer
CGI
Bangalore, India
08.2011 - 02.2013
- Performed root cause analysis to provide resolutions for production issues.
- Collaborated with clients to determine need and devise appropriate software and hardware solutions.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Analyzed security logs to determine and alleviate network threats.
- Supporting 24x7 Data Center environment
- Installation and Administration of versions AIX (5.2, 5.3, 6.1, 7.1)
- Creating and Managing LPAR and DLPAR in shared environment.
- Patch management.
- AIX Logical Volume Management
- Installation of Technology Updates and Upgrade of OS from AIX 5.3 to AIX 6.1 and AIX7.1
- Managing the VIO Server and AIX Clients.
- SSL Certificate installation and Configuration for RSA and Internet authentication.
System Service Representative
IBM India Pvt Limited
Bangalore, India
07.2007 - 07.2011
- Promptly responded to inquiries and requests from prospective customers.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Trained new personnel regarding company operations, policies and services.
- Responded proactively and positively to rapid change.
- Investigated and resolved customer inquiries and complaints quickly.
- Project Handled:
- July 2007 to July 2011
- System Service Representative (Infrastructure Implementation, Troubleshooting, Project Implementation)
- 10
- MetLife India Insurance Corporation
- National Insurance Corporation
- Bharthi Airtel
- Tata Motors Ltd
- Hindustan Uni-Liver
- AEGON Religare
- Union Bank of India
- Syndicate Bank
- ABB
- Bharti Airtel
- Vodafone
- Canara Bank
- HDFC Bank
- Barclays Bank
- Job Responsibility:
- Supporting 24x7 Data Center environment
- Installation and Administration of versions AIX (5.2, 5.3, 6.1)
- Creating and Managing LPAR and DLPAR in shared environment.
- Patch management.
- AIX Logical Volume Management
- Installation of Technology Updates and Upgrade of OS from AIX 5.3 to AIX 6.1
- Working Knowledge of IBM Storages like DS 8K, DS 4K, XIV.
- Configuration & Administration of HACMP Cluster
- Expert knowledge on AIX NIM for unattended and multiple server install
- Expert experience in configuring VIO Server and VIO clients.
- Kernel parameter tuning
- Adding disks to a VIO server and allocating to client
- Micro Partitioning
- SUDO installation, Security administration and system hardening
- Monitor Resource Utilization and server health status
- Performance Tuning
- Working knowledge of POWER 5 POWER 6 and POWER 7 servers. From Low end to High end servers.
- Health check for all the physical servers on daily basis
Education
Diploma - Electronics Communications Engineering
06-2007
Electronic And Communications
Bachelor of Science - Computer Science
09-2023
Skills
- Infrastructure Maintenance
- Customer service-focused
- Service standard compliance
- AIX
- Vmware
- ITIL
- AWS
- Azure
- AD Management
- Citrix Workspace
- User Management
- Project Management
Accomplishments
- ITIL Foundation certified
- AIX Professional Certified
- Vmware Trained
- AWS Trained
- Azure Trained
- SIX Sigma- Black Belt
- PG in Cloud Computing
Certification
- AIX Certified Training - 2009
- VMware Certified 2022
- Digital 101 Certified -2019
- AWS Certified Solutions Architect - 2018
LANGUAGES
Kannada: Native language
English: C2 Proficient
French: B1 Intermediate
Hindi: C1 Advanced
Timeline
Assistant Vice President Infrastructure - Canara HSBC Life Insurance
11.2020 - Current
Senior Consultant - CGI
07.2016 - 11.2020
Senior Systems Specialist - IBM India Pvt Limited
09.2015 - 06.2016
IT Production and Infrastructure Manager - PNB MetLife
02.2013 - 09.2015
Senior Systems Engineer - CGI
08.2011 - 02.2013
System Service Representative - IBM India Pvt Limited
07.2007 - 07.2011
PES Polytechnic - Diploma, Electronics Communications Engineering
Sai Presidency Degree College - Bachelor of Science, Computer Science