Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Timeline
Generic

RAVI RANJAN

Delhi

Summary

Leading Store as a store lead at TATA STARBUCKS with expertise in labor and food cost control and exceptional customer management skills. Proven track record in training staff and enhancing operational efficiency, leading to improved service quality and customer satisfaction. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.

Overview

7
7
years of professional experience

Work History

Store Lead

TATA STARBUCKS
NEW DELHI
06.2025 - Current
  • Implemented visual merchandising strategies to enhance store presentation.
  • Managed staff scheduling for optimal coverage during peak hours.
  • Monitored store performance metrics, such as sales, profitability, and customer satisfaction.

Assistant Store Manager

TATA STARBUCKS
Delhi
09.2024 - Current
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations

Management Trainee (shift manager)

HALDIRAM'S
Delhi
11.2021 - 05.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.

Food & Beverage Associate

DAYS INN BY WYNDHAM
Panipat
03.2020 - 11.2021
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Executed proper techniques when preparing menu item ingredients.

Industrial Trainee

NOVTEL GOA RESORT & SPA
Goa
12.2018 - 04.2019
  • Supported team by operating equipment.
  • Checked work using specialized testing equipment.
  • Set up and operated production machinery according to specific standards and protocols of company.

Education

Advance Diploma In Computer Application - COMPUTER

METHOD MEDIA
Mokama, Bihar
09.2022

Bsc in Hotel & Hospitality management - catering technology in applied nutritions

IHM BATHINDA
Bathinda, Punjab
02.2020

MBA - OPERATIONAL & MARKETING

MAHARAJA AGRASEN HIMALAYAN GARHWAL UNIVERSITY
MAHGU , UTTRAKHAND

Skills

  • Labor and Food Cost Control
  • Shift scheduling
  • Operations
  • Time management
  • Inventory control
  • Customer management

Affiliations

  • During participation, cleaning the hospital backyard and also planting plants at that time, Hon'ble Minister Sri Prahlad Singh Patel
  • I coalesce and help NGOs with donating blood at Connaught Place, organized by Delhi Police

Websites

References

References available upon request.

Timeline

Store Lead

TATA STARBUCKS
06.2025 - Current

Assistant Store Manager

TATA STARBUCKS
09.2024 - Current

Management Trainee (shift manager)

HALDIRAM'S
11.2021 - 05.2022

Food & Beverage Associate

DAYS INN BY WYNDHAM
03.2020 - 11.2021

Industrial Trainee

NOVTEL GOA RESORT & SPA
12.2018 - 04.2019

Advance Diploma In Computer Application - COMPUTER

METHOD MEDIA

Bsc in Hotel & Hospitality management - catering technology in applied nutritions

IHM BATHINDA

MBA - OPERATIONAL & MARKETING

MAHARAJA AGRASEN HIMALAYAN GARHWAL UNIVERSITY

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