Ravi Ranjan Mishra
Travel & Expense Specialist
Summary
Dynamic Travel & Expense Specialist with over 9 years of experience in recruitment and administrative operations, adept at driving efficiency and enhancing client satisfaction. Proven track record in building strong relationships and maintaining high retention rates, while expertly managing travel arrangements and vendor negotiations to achieve significant cost savings. Skilled in recruitment strategies and customer account management, consistently delivering exceptional service and operational excellence. Committed to leveraging expertise in travel planning and strategic management to contribute to organisational success.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Travel & Expense Specialist
HashiCorp India Pvt Ltd
03.2025 - Current
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Prepared and submitted expense reports in a timely manner
- Coordinated travel arrangements, ensuring that all details and requirements were met
- Assisted customers with flight and hotel bookings, travel insurance, and other travel-related services
- Coordinated travel arrangements and managed expense reports
Sr. US Recruiter (Lead)
TalentRupt (with Tandym Group)
09.2021 - 02.2025
- Successfully screened, shortlisted, and placed skilled professionals at executive levels across sectors
- Maintained an 80% retention rate by building strong client relationships and managing accounts
- Improved recruitment efficiency by creating detailed employment data reports and generating extensive leads
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
US Recruiter
INA Solution
05.2020 - 08.2021
- Developed effective recruiting strategies, matched applicants to job requirements, and facilitated interviews to identify top candidates
- Enhanced client satisfaction by providing accurate reports and consistent communication on applicant status
Sr. Travel Executive (Travel & Facilities for US Market)
Collabera Services Pvt Ltd
05.2019 - 02.2020
- Managed end-to-end travel arrangements, negotiated with vendors, and secured cost-effective accommodations, saving $86,000 in 6 months
- Spearheaded corporate travel strategy, ensuring compliance with internal policies and regulatory standards
- Helped implement a new Ticketing System (Zoho).
- Managed expenses and travel of US & India employees and consultants.
- Negotiated with vendors to secure the best deals on accommodations, transportation, and activities for clients.
Manager (HR Admin)
Wanderland Real Estate Pvt Ltd (Kalani Group)
12.2016 - 04.2019
- Led administrative functions, supervised facility management, and oversaw HR tasks, including payroll and statutory compliance
- Improved operational flow and budget control through meticulous monitoring of office inventory and expenses
- Developed and implemented effective policies and procedures for HR, finance, and other administrative functions
- Managed expense reimbursement and Travel for India Domestic & stakeholder international travels.
AM Back Office & HR Admin
SAI Brushes Pvt. Ltd.
10.2016 - 11.2016
- Monitored and ordered office supplies, ensuring that the office was always stocked with necessary items
- Maintained inventory of office supplies and equipment, ensuring that the office was stocked with necessary items
- Led a team of HR professionals to successfully implement a major HR initiative on time and within budget
- Successfully helped CRM for order tracking of Sales personnel.
- Managed expense reimbursement and booking meeting place/hotel/travel arrangement.
- Self-motivated, with a strong sense of personal responsibility.
Administrative Assistant (Planning)
L&T Hydrocarbon & Piping
08.2013 - 09.2014
- Managed new hire stay and on-boarding process.
- Managed Stakeholder travel arrangements (Flight/Ground/Stay)
- Prepared MIS and dashboards for reporting.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administration (C.R.M)
Infocom Network LTD
03.2012 - 07.2013
- Managed help desk for any request from employees or customers.
- Served as the first point of contact for existing customers regarding issues/updates.
- Managed travel arrangements when necessary.
- Prepare MIS and Dashboard for accounts for payment/invoice.
Education
Bachelor of Computer Applications - Computer Science
Munshi Singh College
Motihari, India 05.2001 - 03.2012
Skills
Customer relations
Accomplishments
- Cost Savings: Reduced travel expenses by $86,000 through strategic vendor negotiations and efficient bookings.
- Team Leadership: Managed a team of 14, enhancing productivity and operational efficiency.
- Vendor Management: Implemented new vendor management strategies, leading to significant cost reductions.
Certifications Additional Skills
Flight Planner Business, LinkedIn Recruiter, Technical Recruiting, Remote Working certificate, Advanced MS Office, Payroll Software, Cloud Technologies
Timeline
Travel & Expense Specialist
HashiCorp India Pvt Ltd
03.2025 - Current
Sr. US Recruiter (Lead)
TalentRupt (with Tandym Group)
09.2021 - 02.2025
US Recruiter
INA Solution
05.2020 - 08.2021
Sr. Travel Executive (Travel & Facilities for US Market)
Collabera Services Pvt Ltd
05.2019 - 02.2020
Manager (HR Admin)
Wanderland Real Estate Pvt Ltd (Kalani Group)
12.2016 - 04.2019
AM Back Office & HR Admin
SAI Brushes Pvt. Ltd.
10.2016 - 11.2016
Administrative Assistant (Planning)
L&T Hydrocarbon & Piping
08.2013 - 09.2014
Administration (C.R.M)
Infocom Network LTD
03.2012 - 07.2013
Bachelor of Computer Applications - Computer Science
Munshi Singh College
05.2001 - 03.2012
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