RAVI SHANKAR
Operations
Ghaziabad,UP
Summary
Diligent O&M personal bringing 20+ years of experience in telecom infra operations, and team building within diverse environment & culture. Proficient in planning, coordinating and executing successful operational strategies. Adept at improving operational stability, efficiency and profitability. During professional career,
I have had the opportunity to work on multiple projects across various telecom & tower Companies like Applied solar Limited , VIOM Network, Aircel limited, BIL , ACME & Exicom.
Overview
23
23
years of professional experience
Work History
Operations Manager
Edotco Myanmar Limited
Yangon, Myanmar
02.2018 - Current
- Monitored over 182 employees' day-to-day activities and made plans to rectify issues resulting in smooth operation.
- Led Team of 4 verticals who helps to maintain the towers NOC, Energy management, Workshop & Asset Management.
- 5 regional Managers & regional operation leads support to manages the regional operations & Maintenance, Energy Operation & TCO Saving.
- Developed processes to save on costs and prevent losses.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Identified profitable business leads and built pipeline of prospective customers likes fixed energy cost with telecom companies.
- Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
- Devised processes to boost long-term business success and increase profit levels.
- Responsible for KPI (N/W Availability) monitoring, preparing & publishing KPI reports of Telecom companies.
- Responsible for complete low cost energy solution likes Hybrid energy solution with effective modernize equipment likes wind turbine with Solar equipment, HVDC, Lithium batteries & Fuel cells.
- Successfully completed FERC with three Major telecom companies in last 3 Years.
- Responsible for optimum utilization of Assets, Predictive planning based on RMS, Warranty vs utilization tracking.
- Responsible of manage in house workshop for rectification of DGs, revival of batteries & other infra equipment’s.
- Responsible of innovative solution likes Underground DG concept at community restricted site, hybrid solution with Solar & wind turbine, HVDC, Integration of RMS system with EWFM & Asset Management solution,
- Operated within budgetary constraints, participated in development of annual budget forecasts, and reconciled operating budget.
Deputy General Manager,
Applied Solar Limited
Patna , Bihar
10.2015 - 01.2018
- Devised processes to boost long-term business success and increase profit levels.
- Led a team of 3 verticals, managing the overall work practices and make process improvements & Coordinated with teams to plan activities as per the specific operational requirements.
- Responsible for Operational cost & controlling mechanism for cost optimization, Energy report based on Solar generation, Grid availability , Battery Backup & DG running
- Fuel Management system, Energy/DC metering & electronic surveillance and their Alarms.
- Undertake O&M initiative to provide energy related cost savings and improved delivery to the Operator resulting in customer delight and fostering long term relationship.
- Innovative & smooth implementation of all Operational expanses saving through remote monitoring tools & alarm recreation.
- Responsible for overall Operation and Maintenance activities for Circle to ensure accurate billing as per agreed energy matrix in MSA.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Participated in Annual budget planning process to achieve corporate objectives.
Opearation & Maintainance Head
VIOM Network Limited, UP West & Delhi Circle
09.2012 - 10.2015
- Core Responsible for Complete O & M of 2763 sites & ensuring to achieve the networks uptime as per set targets for operator.
- Managing an in-house O&M team of 7 Zonal Technical Managers & 36 Cluster engineers for O&M activities.
- Drove operational improvements which resulted in savings and improved profit margins.
- Exceeded goals through effective task prioritization and great work ethic.
- Offered friendly and efficient service to all customers, handled challenging situations with ease
- Responsible for KPI (N/W Availability) monitoring, preparing & publishing KPI reports and monthly KPI & SLA sign off with 8 operators.
- Undertake O&M initiative to provide energy related cost savings and improved delivery to the Operator resulting in customer delight and fostering long term relationship.
- Mentor and coach team members and conduct team meetings to share process dates and discuss performance of team Analyzing different types of reports like – NP NOC, Outage reports, DG Reports and execute.
- Key responsibility is to keep the SLA & Other KPI of the Network infrastructure in the allocated area & minimizing the down time.
- Quality audit of selected cell sites on monthly basis.
- Responsible for Opex cost & controlling mechanism for Energy cost optimization.
- Responsible for complete preventive maintenance of all equipment to optimize best performance.
- Coordination with different Vendors for provide less MTTR & to carry out AMCs as per set objectivities..
Senior manager
AIRCEL Ltd
08.2009 - 09.2012
- Core Responsible for Complete O & M of 3496 sites & Network uptime as per set targets.
- Managing team of 2 Manager + 2 Dy.
- Manager (Electricity), MS partners & 12 different Infrastructure providers as per master service agreement and Vendor resources for O&M activities as per agreed KPI.
- Tracking, Monitoring, & Improvement of network stability.
- Liaisoning & Business development with Telecom operators control and progress of day to day O & M activities & infrastructure elements within circle.
- Preparation of BOQ, OPEX & CAPEX Budget.
- Quality audit of selected cell sites on monthly basis.
- Responsible for Opex cost & controlling mechanism for cost optimization.
- Responsible for complete preventive maintenance of all equipment to optimize best performance.
- Supervision of hosting rollout / implementation as per rollout plan ensuring timelines & quality parameters.
Energy Manager
Bharti Infratel Ltd
04.2008 - 08.2009
- Core Responsible for Complete O & M of 3337 sites & Network uptime as per set targets.
- Managing a team of 5 Zonal Technical Managers & 36 Cluster engineers for O&M activities.
- Tracking, Monitoring, & Improvement of network stability.
- Preparation of BOQ, OPEX & CAPEX Budget.
- Quality audit of selected cell sites on monthly basis.
- Responsible for Opex cost & controlling mechanism for cost optimization.
- Responsible for complete preventive maintenance of all equipment to optimize best performance.
- Monitoring alarms from OMCR & Ensure Trouble shooting on as per their Service level Agreement.
- Responsible for Installation, Operation, Maintenance and Rectification of Utilities.
- Opex calculation & optimization of cell cost to bench mark.
Manager
Acme Tele power Ltd
UP WEST , Uttarpradesh
11.2005 - 04.2008
- Correct and proper delivery of Support services to Customer as specified in SLA and to maintain correct level of customer relationship.
- Handle day-to-day circle operations and Interface/ communicate with Customer.
- Ensured that Customer accepts and adheres to ACME standard procedures for System Support and HW Services.
- Make successful project budget and monitor it continuously.
- Planned and executed Quality Audits in project.
- Make sure that Implementation resources are properly allocated and these resources fulfill their tasks.
Senior Engineer
exicom communications Limited
08.2002 - 11.2005
- Completed Delhi metro project and responsibilities are to supervise and co-ordinate all activities in M1 (Kashmere gate to Vishwa vidyalaya) & M2 (kashmere gate to Kendriya terminal section.
- Delhi MTNL-CDMA project and responsibilities are to co-ordinate with MTNL regarding commissioning & Acceptance testing.
- Upgrading appropriate design development on request of customer on site.
- Handled queries from client regarding electrical installation and Power Plant commissioning.
- Issuance of inspection Certificate from railways (RDSO)
Engineer
SHREETRON INDIA LIMITED
05.1998 - 07.2002
- Of U.P Government, Quality Assurance function:.
- Looking after Q.A activity of company engaged in manufacturing SMPS power plant.
- Maintain documentation and co-ordination for external and internal Quality Audit.
- Interaction with BSNL (Q.A & TEC) and railways (RDSO) for product quality approval inspection of the product.
Education
Electronics &Communications Engineering -
Bombay Technical Board
Mumbai, MHSkills
Energy savings calculations
Timeline
Operations Manager
Edotco Myanmar Limited
02.2018 - Current
Deputy General Manager,
Applied Solar Limited
10.2015 - 01.2018
Opearation & Maintainance Head
VIOM Network Limited, UP West & Delhi Circle
09.2012 - 10.2015
Senior manager
AIRCEL Ltd
08.2009 - 09.2012
Energy Manager
Bharti Infratel Ltd
04.2008 - 08.2009
Manager
Acme Tele power Ltd
11.2005 - 04.2008
Senior Engineer
exicom communications Limited
08.2002 - 11.2005
Engineer
SHREETRON INDIA LIMITED
05.1998 - 07.2002
Electronics &Communications Engineering -
Bombay Technical Board
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