RAVI SHANKAR
HYDERABAD
Summary
Sales and Marketing understanding Sales and marketing expertise Sales and marketing strategies Territory Management B to B sales Extensive personal network Goals and performance Empowers high-performing sales teams Dedicated International Airline professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced Sales Manager with over 25 years of experience in Airline excellent reputation for resolving problems and improving customer satisfaction. Dedicated Airline professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate, Ready to help team achieve company goals.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
5
5
Languages
Work History
Sales Officer
Aviation Travels GSA Delta Airlines
Hyderabad
10.1997 - 01.2002
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Responded to customer needs by answering questions and providing detailed information about Product or Service
- Developed sales strategy based on research of consumer buying trends and market conditions.
Sales Manager Telangana and Andhra Pradesh
Singapore Airlines Limited
HYDERABAD
02.2002 - 01.2023
- Led projects and analyzed data to identify opportunities for improvement
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Developed team communications and information for meetings
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Delivered services to customer locations within specific timeframes
- Carried out day-to-day duties accurately and efficiently
- Created plans and communicated deadlines to complete projects on time
- Developed and maintained courteous and effective working relationships
- Used coordination and planning skills to achieve results according to schedule.Relationship building
- Strategic account development
- National accounts management
- , Researched competitors' activities and products to uncover new trends
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Met with clients, delivering presentations and educating on product and service features and offerings
- Evaluated performance against goals and implemented appropriate development plans
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities
- Targeted and prospected for new business through telemarketing, individual creativity and innovation
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Branch Manager
Akbar Travels Pvt.ltd
Vizag
01.2023 - 05.2023
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Sales Manager South India
Nok Air GSA DEX Group
HYDERABAD
06.2023 - 09.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Managed accounts to retain existing relationships and grow share of business.
Education
Bachelor Of Commerce - Accounting
Venkateshwara University
Tirupati 06.1991 - 07.1993
Skills
Sales processes
undefinedTimeline
Sales Manager South India
Nok Air GSA DEX Group
06.2023 - 09.2023
Branch Manager
Akbar Travels Pvt.ltd
01.2023 - 05.2023
Sales Manager Telangana and Andhra Pradesh
Singapore Airlines Limited
02.2002 - 01.2023
Sales Officer
Aviation Travels GSA Delta Airlines
10.1997 - 01.2002
Bachelor Of Commerce - Accounting
Venkateshwara University
06.1991 - 07.1993
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